Community Office Assistant

Hometown America is committed to creating and maintaining a workplace in which all team members have an opportunity to participate and contribute to the success of the business and are valued for their skills, experience, and unique perspectives. This commitment is embodied in Company policy and the ways in which we do business at Hometown America, and it is an important principle of sound business management. We're seeking to create a diverse work culture that closely matches the diversity of our client base.
Hometown America has a unique opportunity available for an Office Assistant at Plaza Del Rey in Sunnyvale, CA.
You will be responsible for:

• Create a welcoming and inclusive environment for customers and residents;
• Perform vital administrative duties supporting the operations of the community;
• Support the community manager with rent collection, delinquency and expense control, and financial goals;
• Develop positive and productive relationships with residents to nurture a strong sense of community;
• Collaborate and plan creative resident events to ensure positive relations and retention; and
• Perform duties relevant to home sales and leasing.

Requirements
To be considered for this position, you should have:

• Prior customer service experience required; property management experience a plus.
• Proficiency with computer software programs, including Microsoft Office products and web-based applications.
• Excellent organizational, customer service and verbal/written communication skills.
• The ability to manage multiple tasks, while ensuring that customers feel welcome and "at home" in order to portray a positive company and community image and facilitate a positive start to the home buying process.

Schedule: Monday through Friday 8AM-5PM
We offer:

• Competitive wages
• Benefits package, complete with comprehensive medical, dental, and vision coverage
• Health and dependent care flexible spending accounts
• 401(k) with 20% company match
• Life and disability insurance
• Paid time off (2 weeks of vacation in your first year, plus personal days, sick pay and 9 company-paid holidays)

Why Work at this company?
The culture at Hometown America is one of shared values and vision. The company embodies its core values - accountability, communication, empowerment, integrity, service, and inclusion - each and every day. Hometown America's fantastic leadership team provides training opportunities, resources to perform the job and continued education to succeed. Each of our employees knows they can impact positive change and make a difference in everything they do. From improving the lives of our residents to directly contributing to the success of the company, we foster an entrepreneurial spirit with a constant focus on our customers and our team.
Hiring Company Description:
Hometown America is a privately held real estate investment firm and is a leader in the manufactured housing sector. Hometown owns and operates over 125 communities in the United States and Australia. Our dynamic, entrepreneurial real estate company has been recognized as a premier operator in the industry.
Hometown's award-winning properties are known nationwide for their quality amenities, professional on-site management, and affordable lifestyle and community living for our residents.
Community teams deliver the highest level of customer service to enhance quality living experiences and create inspiring lifestyles for residents. We are committed to creating long-term value for our residents and through that success, value for our team members. Enriching lives is our business - why not make it yours?
We invite you to learn more about our company and communities by visiting our company website at
Hometown America is an equal opportunity employer.