Position Overview: We are seeking a detail-oriented and tech-savvy individual to join our operations division. This role is crucial in managing and maintaining the store and digital presence of our clients' products across retailers. The ideal candidate has a strong understanding of e-commerce platforms and excels in creating, updating, and optimizing item pages to ensure they are accurate, engaging, and aligned with platform requirements. This position requires someone who is highly organized, proactive in addressing issues, and capable of collaborating with cross-functional teams to drive successful outcomes for our clients.
- Title: Digital Platform Specialist
- Division: Operations Division
- Location: Bentonville, AR
- Job Type: Full-Time
Company Overview: Growthwise Group specializes in helping clients achieve growth by offering expertise across various retail-centric disciplines, including growth strategy, business development, sales optimization, and digital/e-commerce development. We are committed to providing innovative and sustainable solutions that drive our clients’ success.
Key Responsibilities:
- Client/Vendor/Seller Registration and Setup :
- Assist in gathering onboarding data contact for new clients, outlining and managing the key information needed for seamless service delivery.
- Handle the submission of line review paperwork for item consideration by retailers.
- Manage the setup of vendor and/or seller accounts on retailer platforms, ensuring a smooth and error-free foundation for sales, both online and in physical stores.
- Item Creation and Maintenance:
- Retailer Setup: Responsible for the input and maintenance of product data for brick-and-mortar stores, including SKU creation, pricing, and inventory updates.
- Attribute Loading: Enter and maintain accurate product attributes (e.g., size, color, specifications) and front-facing content (titles, images, bullets, descriptions) to ensure comprehensive and consistent product information across both digital and physical channels.
- Data Maintenance: Regularly review and update product information across all platforms, addressing discrepancies or outdated information promptly to maintain data integrity.
- Quality Assurance: Conduct Regular audits of item pages and in-store data to ensure consistency, accuracy, and compliance with company and retailer standards.
- Issue Response: Analyze and resolve issues related to item pages, brand registry, and in-store data with a focus on quick resolution, coordinating with retailers, customers, and client managers as needed.
- Collaboration: Work closely with internal teams and external client teams to gather necessary information, ensuring seamless integration and management of product data across all platforms.
- Process Improvement: Identify and implement opportunities to streamline processes related to item setup, item page creation, and data maintenance, applying best practices to enhance efficiency and accuracy across digital and in-store channels.
Qualifications:
- Education: Bachelor's degree preferred (information technology and/or software engineering focus)
- Experience: 1-2 years of experience in database management, e-commerce, or a similar role preferred.
- Skills:
- Proficiency with content management systems (CMS) and digital asset management (DAM) tools.
- Strong attention to detail and organizational skills.
- Strong familiarity with Walmart Item 360, Amazon Vendor Central, and Amazon Seller Central.
- Experience with in-store product data management and retail inventory systems is a plus.
- Excellent written and verbal communication skills.
- Ability to work independently and manage multiple projects simultaneously.
- Familiarity with SEO best practices and web analytics tools is a plus.
- Basic understanding of HTML and web design principles is advantageous.
Benefits:
- Flexible work environment and hours.
- Competitive salary.
- Opportunities for professional development and career advancement.