About Café Stella:
Café Stella, nestled in the heart of Silver Lake, offers an elevated French-inspired dining experience in a cozy, inviting ambiance. Known for excellent service and high-quality dishes, Café Stella is a neighborhood gem that attracts both locals and visitors. We are seeking an experienced and charismatic host to join our team and play a pivotal role in creating exceptional guest experiences.
Job Description:
The host will oversee front-of-house operations, ensuring seamless service, managing reservations, and delivering an exceptional dining experience. This role requires an experienced hospitality professional with a passion for customer service, outstanding communication skills, and the ability to create a warm and welcoming environment.
Key Responsibilities:
- Greet guests warmly and manage seating arrangements to optimize table turnover
- Oversee reservations through online platforms (e.g., Resy, Toast) and manage guest flow throughout service
- Coordinate closely with the kitchen and service staff to ensure smooth operations and timely service
- Address guest inquiries, complaints, and special requests promptly and professionally
- Manage and train front-of-house staff to maintain high standards of hospitality
- Monitor the dining room ambiance, including lighting and music, to enhance the guest experience
- Assist in curating the guest experience, including managing VIPs and special events
- Handle last-minute reservation changes, cancellations, and walk-ins with grace
- Maintain a calm, polished demeanor, especially during peak service hours
- Ensure compliance with health and safety regulations
Advanced Skills and Expertise:
- Strong knowledge of French cuisine, wine, and beverage service
- Expertise with reservation systems and table management platforms (e.g., Toast, Resy)
- Outstanding interpersonal and communication skills, with the ability to engage and build rapport with guests
- Experience managing front-of-house operations, including training and mentoring staff
- Strong problem-solving skills with the ability to handle high-pressure situations gracefully
- Exceptional organizational skills and attention to detail
- Bilingual abilities (preferred but not required)
- Understanding of hospitality trends and best practices
Requirements:
- Minimum 5 years of experience in a similar role, preferably in fine dining or high-end establishments
- Proven ability to lead and manage a front-of-house team
- Availability to work evenings, weekends, and holidays
- Physical stamina to stand for long periods and perform light lifting
- Food Handler Certification and Responsible Alcohol Service Certification (preferred)
How to Apply:
Please submit your resume and a brief cover letter through Culinary Agents, detailing your experience and why you’d be a great fit for Café Stella. We look forward to welcoming a talented host to our team!