Reference #: 4684316 THE POSITION The Pennsylvania Public Utility Commission seeks a dynamic, creative leader to drive our digital media strategy and expand our online presence. In this pivotal role, you will create engaging content across social platforms, enhance audience interaction, and elevate our online impact in alignment with the PUC's strategic goals. Your responsibilities will include optimizing websites for diverse target audiences, producing impactful video content, and using data-driven insights to increase engagement. If you are passionate about using digital media to serve the public good and ready to make a difference, we invite you to join our innovative team!DESCRIPTION OF WORKThe PUC Digital Director will plan, organize, direct, and coordinate social media, digital media, and website activities within the Office of Communications and at the direction of the Director of Communications. The Digital Director will implement and manage the PUC's social media plan, consistent with the PUC's new strategic plan.The core job duties include planning and administering the communication of important information through social media, digital media, and websites; supervising at least two staff members with social media, website, video, and graphics responsibilities; recommending and leading social media and digital marketing campaigns; monitoring, reviewing, interpreting, and reporting on social media analytics; closely monitoring trends and social media platforms, usage, and content to leverage current themes on various social platforms; optimizing website usability, design, and content; overseeing the design of video and graphics for social media and website use; working with Commissioners, the Executive Director, and key staff to incorporate their activities, events, and projects into the PUC social media strategy and calendar; and developing responses to social media issues and posts. Apply today to advance your digital communications career and make a positive impact with us!Work Schedule and Additional Information: Full-time employment Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch. Telework: This position is headquartered in Harrisburg. Part-time telework is a potential feature of this position. Successful candidates are required to report to the headquarters worksite daily, unless the employee meets eligibility requirements and telework has been approved by the Bureau Director. To be eligible to participate in telework, the employee's Alternate (telework) Worksite must meet the following requirements. The telework worksite must be located: 1) within a reasonable travel distance of Harrisburg, and 2) within the Commonwealth of Pennsylvania. Direct all questions regarding reasonable distance and the type of available telework to the PUC Human Resource Office at or (717) 787-8714. Management may discontinue any telework arrangement at any time, for any reason. Candidates who do not wish to telework or are not eligible to telework, will work from the headquarters office in Harrisburg. Salary:In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITYQUALIFICATIONS Minimum Experience and Training Requirements: Two years as a Digital Director 1; or Six years of professional communications experience, including four years in digital communications, and a bachelor's degree; or An equivalent combination of education and experience.Additional Requirements: You must be able to perform essential job functions. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position.Veterans:Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to and click the Veterans' Preference tab or contact us at Relay Service (TRS):711 (hearing and speech disabilities or other individuals).If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.