Company:
USI Insurance Services
Location: San Francisco
Closing Date: 02/11/2024
Salary: £150 - £200 Per Annum
Hours: Full Time
Type: Permanent
Job Requirements / Description
General Description: Responsible for account management of complex commercial property and casualty accounts. Includes new and renewal marketing, handling client questions and requests, and coverage review.
Responsibilities:
- Work at a strategic level to develop and retain consultative partnerships with customers/prospects.
- Develop, execute, and monitor comprehensive customer service plans. Ensure plans reflect the customer's business and risk management goals and objectives.
- Accountable for marketing. Includes advising customers regarding renewals and recommending coverage products/risk control approaches.
- Contribute to new business development. Identify cross-sell opportunities and seek referrals from existing customers.
- Manage or direct client accounts/relationships. Ensure retention and growth of book of business.
- Provide technical support to account teams. Includes analyzing client needs, coverage forms, and quotations.
- Provide technical expertise to new and existing clients. Includes coordinating the servicing of clients through sales, account development, and problem solving.
- Respond to client requests for information, documents, and general insurance inquiries.
- Respond to Underwriters questions in a timely and professional manner.
- Maintain a high degree of accuracy in agency management and document management systems.
- Identify exposure to loss and recommend appropriate coverages.
- Provide leadership and guidance to less experienced staff as needed.
Knowledge, Skills and Abilities:
- 7 years + of insurance experience.
- Must hold state Property & Casualty insurance license.
- High school diploma or graduate equivalent degree required.
- Experience managing complex commercial property and casualty accounts.
- Experience developing and maintaining strong working relationships with customers and prospects.
- Experience effectively marketing to carriers and customers.
- Working knowledge of Microsoft Office suite of products.
- Excellent verbal, written, and interpersonal communication skills.
- Strong problem-solving skills. Ability to comprehend customer issues/needs and recommend solutions.
- Ability to work effectively in a team environment and across all organizational levels.
- Ability to be flexible and adaptable to changing priorities and deadlines.
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USI Insurance Services