Deputy Director, Information Systems

Company:  Public Health Solutions
Location: New York
Closing Date: 27/10/2024
Salary: £125 - £150 Per Annum
Hours: Full Time
Type: Permanent
Job Requirements / Description

Company Overview:

Public Health Solutions (PHS) is a 501(c)3 non-profit community-based organization (CBO) that has existed for 70 years to improve health equity and address health-related social needs (HRSN) for historically underserved marginalized communities. As the largest public health nonprofit serving New York City, we improve health outcomes and help communities thrive by providing services directly to vulnerable families, supporting community-based organizations through our long-standing public-private partnerships, and bridging the gap between healthcare and community services. We focus on a wide range of public health issues including food and nutrition, health insurance, maternal and child health, sexual and reproductive health, tobacco control, and HIV/AIDS. Learn more about our work at healthsolutions.org.

PHS administers WholeYouNYC (WYNYC), a coordinated community resource network that builds trustworthy and reliable pathways between healthcare providers, health plans and CBOs providing critical resources in the community that address the social drivers of health. WYNYC brings together over 100 organizations offering various programs – such as food, housing, employment, health insurance, and sexual health services – across all five boroughs. These services and programs make it possible for New Yorkers to live their healthiest lives and ultimately reduce health disparities and advance health equity. To date, our network has already impacted thousands of lives through community partnerships and referrals, generating millions in estimated healthcare savings.

New York State (NYS) recently announced the availability of $500M statewide to support Social Care Network (SCN) lead entities responsible for coordinating social care delivery in various regions across the state. Public Health Solutions (PHS) and our WYNYC network were awarded the role of regional SCN for Brooklyn, Manhattan, and Queens.

This is a grant-funded position ending March 31, 2027.

Position Summary:

We are seeking a highly skilled and experienced Deputy Director of Information Systems to oversee and manage our organization’s IT infrastructure and Help Desk. The ideal candidate will have experience supporting technology and network infrastructure in a secure environment, managing large Meraki networks, and a strong background as a System Administrator in Active Directory (AD), Azure, Windows, Office 365, and Intune.

Responsibilities:

  • Oversee the design, implementation, and maintenance of the organization’s IT infrastructure, ensuring security, scalability, and reliability.
  • Manage and optimize a large-scale Meraki network, ensuring seamless connectivity and performance. System includes 19 physical locations connected via VPN and an Azure and local server environment.
  • Lead a team of IT professionals, providing guidance, mentorship, and support.
  • Support technology and network infrastructure within a secure environment, ensuring compliance with relevant security standards and frameworks.
  • Administer and manage systems within AD, Azure, Windows, Office 365, and Intune environments.
  • Oversee VoIP phone system, configuration and maintenance.
  • Collaborate with other departments to align IT strategies with organizational goals.
  • Manage the PHS help desk staff as well as all Help Desk Operations.

Qualifications and Experience:

  • Minimum 5 years of management experience in an IT leadership role.
  • Experience supporting technology and network infrastructure in a secure environment.
  • Strong experience with large Meraki network management.
  • Extensive experience as a System Administrator in AD, Azure, Windows, Office 365, and Intune.
  • Standard IT certifications (e.g., CompTIA, Microsoft, Cisco) required.
  • Excellent leadership, communication, and problem-solving skills.
  • Salary: $130,000 - $130,000.

Benefits:

  • Hybrid Work Schedule.
  • Generous Paid Time Off and Holidays.
  • An attractive and comprehensive benefits package including Medical, Dental and Vision.
  • Flexible Spending Accounts and Commuter Benefits.
  • Company Paid Life Insurance and Disability Coverage.
  • 403(b) + employer matching and discretionary company contributions.
  • College Savings Plan.
  • Ongoing trainings and continuous opportunities for professional growth and development.

At PHS, we place immense value on diversity within our teams, understanding that varied backgrounds and experiences significantly enhance our community and propel us toward our goals. If you find you don’t have experience in all the areas listed above, we still encourage you to apply and share your background and experiences in your application. We are eager to discover how your unique perspective can bring positive transformations to our team and help advance our mission of creating healthier, more equitable communities.

We look forward to learning more about you!

PHS is proud to be an equal opportunity employer and encourages applications from women, people of color, persons with disabilities, LGBTQIA+ individuals, and veterans.

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