Boston, United States of America
The AML Investigations Manager position is responsible for
· Overseeing daily operations of 5-10 AML Analysts/Investigators within the SBNA Financial Intelligence Unit (“FIU”) within AML Compliance .
· Ensuring operational integrity by reviewing daily alert workflow, performing quality control reviews, reviewing/approving Suspicious Activity Reports (SARs) , and managing timely transmission processes to comply with the applicable regulations.
- The hybrid position requires you to work Mondays, Tuesdays, and Wednesdays in our Boston, MA, or Dallas, TX corporate offices. The other days are work from home.
Essential Functions/Responsibility Statements:
· Supervises, coaches, trains, mentors, and leads a team of 5-10 AML Analysts/Investigators.
· Responsible for all aspects of team members' life cycle including recruitment, performance management, and development.
· Responsible for the coordination of team workflow and alert distribution; and ensures timely submission of AML Suspicious Activity Reports to Financial Crimes Enforcement Network (FinCEN)
· Makes critical independent decisions regarding case reviews, requests for information, customer de-marketing, and procedures inquiries and is accountable for Team's case decisions.
· Performs Quality Control reviews of alerts and reports for completeness, and accuracy to ensure they follow internal procedures and regulatory expectations.
· Serves as a subject matter expert on the bank's BSA/AML-related policies and procedures across business lines.
· As assigned, responsible for procuring information and samples related to testing, internal/external audits, QA, and QC
· Ensure team activities adhere to applicable regulations, policies, and procedures, including BSA/AML regulations.
· Works on projects and ancillary duties as assigned or requested.
· Continuously evaluates operational/production routines and systems; recommends changes to improve processes and create efficiencies.
· Enable a high-performing team by providing excellent coaching and actionable feedback.
· Executes near-term goals while moving towards a long-term vision.
· Maintains effective communication channels with business unit and infrastructure leads assigned to understand BSA/AML and OFAC risks and internal control mitigants of those areas.
· Understands, monitors, and incorporates the specific BSA/AML and OFAC risks and the mitigating internal controls relating to customers, products & services, and geographies for business/infrastructure units assigned.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Education: Bachelor's Degree or equivalent work experience
Work Experience:
· 3-5 years; Fraud/AML Investigation Management including the review/approval of Suspicious Activity Reporting experience.
Skills and Abilities:
· Ability to maintain strict confidentiality.
· Knowledge of back-end systems supporting payment transactions, servicing products, and operational procedures
· Excellent critical thinking skills and ability to swiftly escalate issues to senior staff when needed.
· Ability to think out of the box and recommend viable solutions under the circumstances.
· Excellent verbal and written communication skills
· Strong interpersonal and partnering skills to facilitate effective working relationships.
· Able to adjust to a rapidly changing environment.
· Strong analytical, research, and attention to detail skills
· Able to work independently and as part of a team.
· Able to manage multiple tasks or projects.
· Good planning and organizational skills
· Self-directed and results-driven with demonstrated ability to capture and document the needs of the business.
· Strong Technical Skills and proficiency in launching applications and maneuvering in a Windows-based environment.
· Initiative-taker who proactively seeks learning and development opportunities.
· Working knowledge of MS Office, i.e., Excel, Word, PowerPoint, and computer navigation and operation skills
· Knowledge of federal and state regulations and laws regarding fraud and BSA/AML-related issues
Diversity & EEO Statements:
At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.
Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.
Working Conditions:
Frequent Minimal physical effort such as sitting, standing, and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders.
Employer Rights:
This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.
Primary Location: Boston, MA, Boston
Other Locations: Massachusetts-Boston,Texas-Dallas
Organization: Santander Holdings USA, Inc.