A cover letter and resume are important submissions for the hiring team to get a sense of your experience. In the cover letter, in one page or less, please let us know how this role aligns with your career aspirations and skills. Submit both a cover letter and resume as one file.
Competitive salary available based on qualifications, experience and education of the selected candidate.
Who We Are
ITS supports U-M faculty, researchers, staff, and students in their use of technology to teach, learn, research, work, and be leaders in their fields. ITS works together to provide a cohesive digital experience and seamless support to the U-M community. For more information, please visit our website:
Why Work at Michigan?
In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:
- Generous time off
- A retirement plan that provides two-for-one matching contributions
- Many choices for comprehensive health insurance
- Life insurance
- Long-term disability coverage
- Flexible spending accounts for healthcare and dependent care expenses
- Maternity and Parental Leaves
- Vision and Dental Insurance
Responsibilities*
- Be a senior subject matter expert
- Independently perform primary job activities, analyze options, and make decisions
- Define detailed requirements, analyze needs, and validate solutions
- Conduct accessibility testing and deliver reports
- Ensure web content and systems meet accessibility standards
- Manage services according to established practices
- Lead and contribute to projects
- Provide guidance and training on accessibility best practices for different audiences
- Collaborate with the IT community to promote and improve accessibility
- Manage accessibility compliance during system upgrades and new developments
- Participate in programs and groups focused on digital accessibility
- Develop communication channels with disability communities for feedback
- Establish partnerships with leading organizations in accessibility research and education to stay at the forefront of solutions
Required Qualifications*
- Bachelor's degree in related fields (Information Science, Computer Science, HCI) or equivalent experience
- Minimum of 4 years in a role demanding confidentiality, customer service, and independent work
- Understanding of building accessible products for all users, including those with disabilities
- Knowledge of WCAG 2.1 guidelines and WAI-ARIA specifications.
- Proficiency in accessibility testing tools and techniques
- Experience teaching accessibility concepts to non-specialist audiences
Desired Qualifications*
- Experience in service management, or service design
- Managing or mentoring student staff
- General knowledge of system development methodologies
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment.
Underfill Statement
UM- ITS welcomes a healthy applicant pool so we encourage all interested applicants to apply. This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.
Additional Information
The Digital Accessibility Analyst is a senior position in the Information Technology Services (ITS) Accessibility Team at the University of Michigan Ann Arbor campus. This position can currently be performed remotely or on site. Individual remote work agreements are reviewed on a yearly basis.
Application Deadline
Job openings are posted for at least seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.
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