Senior Security & AI Cloud Solution Architect

Senior Security & AI Cloud Solution Architect

Overview: Microsoft's Sales Enablement & Operations (SE&O) team plays an essential role in translating Microsoft's Commercial Strategy to a local execution plan and driving operational excellence to achieve the greatest results possible. Within SE&O, the mission of our Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more.

We are looking for a Senior Security & AI Cloud Solution Architect (CSA), who is passionate about driving our customers' security transformation on the Microsoft Azure and Microsoft 365 Platforms. This is a customer-facing role, within the SE&O Americas Security Organization, owning the technical relationship between the customer and Microsoft, helping customers to leverage their Microsoft investments through architecture, implementation, and operational health engagements. This role is flexible in that you can work up to 50% from home.

Microsoft aspires to help our customers achieve their secure digital transformation, leveraging the power of Microsoft Cloud security solutions and support offerings. Microsoft's Security platform and products leverage and secure Azure, the most comprehensive, innovative, flexible, and secure cloud platform today, and Microsoft 365, the most comprehensive productivity and collaboration platform.

Responsibilities:

1. You will drive positive Customer Satisfaction and become a trusted advisor, providing feedback and insights from customers/partners and being the Voice of Customer to share insights and best practices, connect with Global Security teams at Microsoft, Engineering, and Product teams to remove blockers and influence the solution roadmap.
2. You will land an end-to-end value proposition for Security (i.e., Zero Trust) which spans the breadth of Microsoft Security offerings, focusing on Threat Protection, ID + Access Management, and Cloud Security.
3. You will support customers through the adoption lifecycle, through planning, adoption, deployment, and optimization as you support increasing drive of Microsoft security products utilization as you lead technical solutioning and nurturing across the customer journey.
4. You will deliver technical presentations & demos and propose high-level solutions and work with key Microsoft and Partner resources to drive deployment & customer adoption.
5. You will identify cross-sell/upsell/Unified opportunities through customer engagement.
6. You will align your individual skilling to team/area demands and Customer Success goals and accelerate customer outcomes - sharing expertise, contributing to IP creation & re-use to accelerate customer outcomes.
7. You will run Architectural Design Sessions to build a plan for implementing the solution, governing design in line with customer business goals and their technical environment. The outcome is consensus on solution design and next steps toward production.
8. You will collaborate and orchestrate with other Cloud Solution Architects and MS stakeholders including FastTrack, partner, and Microsoft Consulting in developing complex end-to-end Enterprise solutions with the Microsoft Security platform.

Other: Embody our Culture and Values.