Are you a tech-savvy sales professional with a talent for converting phone calls into successful deals? Join our dynamic team as a Leasing Consultant! In this fast-paced role, you'll excel in an environment where each call is a chance to make a significant impact.
In our call center setting, you'll leverage your technical skills and sales acumen to drive apartment leases virtually. Rather than showing properties in person, you'll use your expertise to guide customers through the leasing process efficiently and effectively. Plus, this role offers commission potential in addition to the hourly rate, rewarding your success and performance.
Responsibilities:
- Promotes positive, proactive customer interactions to make their Irvine Company experience of the highest quality.
- Handles incoming sales by phone, email, and online chat; manages follow-up on all requests.
- Inputs all activity and customer information into company-provided databases in a timely and accurate manner.
- Leases apartment homes to achieve occupancy/availability goals for the division.
- Provides a seamless sales experience to the customer by working with other team members throughout the sales process.
- Supports ICAC culture to achieve top prospect survey results.
- Utilizes the interactive pricing application pricing tool with every lease transaction and accurately records all data to support the company’s goals and initiatives.
- Consistently communicates with active prospects.
- Uses a consultative leasing approach to evaluate customer needs while communicating relevant benefits.
- Effectively qualifies prospective residents and updates records as necessary.
Minimum Qualifications / Other Expectations:
Education:
- High School Diploma or equivalent work experience.
Experience:
- Min. 2 years experience in a sales environment.
Knowledge, Skills and Abilities:
- Ability to communicate clearly and effectively in English, both verbally and in writing. Multilingual ability a plus.
- Direction is provided by manager in terms of tasks and objectives. Work is reviewed upon completion on how well objectives have been met.
- Schedule may require work on weekends, holidays, and evenings.
Compensation: Base Pay Start Rate: $22.36
The Company also offers competitive benefits for full-time employees including paid time off, matching 401(k), and health benefits.
About Us:
Irvine Company Apartment Communities (a division of Irvine Company) offers a portfolio of more than 125 resort-style apartment communities in coastal California’s most desirable locations: San Diego, Orange County, West Los Angeles, and Silicon Valley.
With world-class amenities, resort-like surroundings, and an unparalleled commitment to customer service, Irvine Company Apartment Communities redefines the rental-living experience.
We take as much pride in our employee community as we do the communities we create. It’s an environment populated with talented and experienced people, a collaborative spirit, and abundant opportunities.
The Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request.