Company:
BSASPEC
Location: Boston
Closing Date: 03/11/2024
Salary: £125 - £150 Per Annum
Hours: Full Time
Type: Permanent
Job Requirements / Description
Key Skills: MS Office skills, Analytical skills
Job Description:
- Education: Bachelor’s degree in Engineering, Computer Science, or similar; MBA preferred.
Incapsulate provides services from conception to delivery. We are a team of developers, designers, and analysts who are committed to helping businesses solve problems using state-of-the-art technology. We believe that the best results are achieved by people who are passionate about what they do and continually strive to be better - those are the people we hire.
Who We Are Looking For:
Incapsulate is searching for a Senior Business Analyst to join our team in Boston, MA. You would be joining a group of skilled and passionate individuals working on a variety of interesting and challenging projects.
Job Duties and Responsibilities:
- Working with clients to understand their functional and technical requirements to engineer solutions.
- Work with Project Managers and other key stakeholders to develop and document requirements in a clear, accurate, and meaningful manner.
- Implementation of CRM projects and/or business applications based on Salesforce technologies.
- Perform analysis and research in support of requirements definition.
- Prepare documentation using tools such as Lucidchart, Word, and Excel.
- Perform document grooming and size User Stories in Agile Management platforms such as JIRA or Rally.
- Prepare documents such as: BRD, solution diagram, use case list, process flows, functional design, wireframe, user stories, object description, training materials, and guides.
- Aid in identifying and implementing process improvements.
- Perform various testing and QA functions as necessary.
- Assist or lead user acceptance testing, change management, and user training.
- Play a key part in system deployment.
- Design data migration plans and prepare data mapping.
- Travel to client sites as necessary.
Qualifications:
- Minimum 7 years as a Business System Analyst.
- Minimum 7 years creating User Stories, Use Cases, Data Models, ERDs, and other relevant artifacts.
- Minimum 3 years experience in Salesforce, both configuring sales, service, community clouds, and custom Salesforce apps.
- Experience in solution design, database modeling, and working hand in hand with technical architects.
- Excellent analytical skills, as well as accuracy and attention to detail.
- Ability to work in a fast-paced environment and to work on multiple projects at a time.
- Ability to adapt to ever-changing environments and situations.
- Excellent interpersonal, listening, oral, and written communication skills.
- Ability to interact and communicate with individuals from all backgrounds and business levels.
- Advanced skills in MS Office with a particularly strong skill set in MS Excel.
- Experience with data querying and data mapping work.
- Experience with Salesforce-based 311 solutions is a big plus.
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BSASPEC