Qualifications:
Effective communication, customer service, and selling skills. Effective interpersonal skills and desire to work in a team environment. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job. Must meet minimum age requirements to perform specific job functions.
Essential Job Functions
1. Provide outstanding friendly customer service. Communicate with and assist customers in selection of product.
2. Prepare products for baking per standard practice. This includes setting, proofing, thawing, cutting, baking, and cooling. Support cycle baking.
3. Identify quality opportunities and make adjustments to help maintain a quality bake image.
4. Must be able to prioritize and plan production to maximize efficiency, meet customer demand, and minimize shrink.
5. Package and display products according to standard practice and our automated production program, taking customer demands into consideration.
6. Process merchandise properly, paying special attention to rotation of products according to prescribed standards.
7. Maintain accurate, neat records of production, shrink, sales and inventory.
8. May be required to frost, base ice, and decorate all varieties of cakes. Personalize when necessary.
9. Retrieve and organize bakery product loads.
10. Must be able to use the RF (Radio Frequency) unit as part of daily activity.
11. Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
Duties and Responsibilities
1. Observe and follow all company policies and established procedures.
2. Maintain a neat and well-groomed personal appearance at all times and comply with personal appearance policy.
3. Assist in special projects and perform other functions as assigned by supervision.
4. Assist in training other associates when assigned and certified.
5. Maintain solid communication in the department and throughout the organization.
6. Work within our company’s management planning guidelines to maintain productivity.
7. Support company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards.
8. Treat all co-workers with fairness, dignity, and respect
9. Wash, clean, and sanitize equipment in accordance with company guidelines
10. Develop product knowledge in all areas of Bakery Department (rolls, desserts, cakes, muffins, bagels, coffees, platters, etc.).
11. Observe and maintain company’s sanitation and food safety standards.
12. Perform all other duties as assigned.
Physical Requirements:
1. Perform repetitive grasping, pinching, squeezing, and hand/arm motions while standing/walking the majority of the shift.
2. Lift up to 30 lbs. 40% of the time and up to 40 lbs. occasionally.
3. Reach to shoulder level or overhead on occasion while lifting up to 20 lbs. on occasion.
4. Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time.
5. Use their hands to operate controls and feel objects, and use tools to prepare products.
6. Be able to handle a variety of substances associated with cleaning materials, packaging materials, and food products.