Work ScheduleStandard (Mon-Fri)Environmental ConditionsOfficeJob DescriptionWhen you are part of the team at Thermo Fisher Scientific, you will do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you’ll be supported in achieving your career goals!Location / Division Specific InformationWe are Patheon Logistics, part of the Pharma Services Division of Thermo Fisher Scientific, and have been providing 3PL logistics services to the pharmaceutical and biotech industries and assisting them in their goal of outstanding patient care. As a light-asset based specialty logistics provider we specialize in high touch and high value distribution and transportation, time-sensitive, temperature-sensitive and white glove transportation services. We are the market leader in providing transportation of pharmaceuticals for clinical trials, including comprehensive solutions for sourcing, global fulfillment and international delivery.How will you make an impactThe Logistics Specialist I will receive client shipment requests, develop a routing plan and engage with clients and vendors regarding all shipment phases, while maintaining data via Transportation Management System (TMS). Using your professional writing skills, and excellent phone techniques you keep all parties up-to-date on the delivery of life saving medications. All the while, you follow current Standard Operating Procedures, client protocols, and quality criteria in accordance with good distribution practices.What will you doConduct proactive carrier and final mile shipment trackingRetain and update applicable costs and status within the TMSProvide essential information, timely to the client and internal staffSupport continuous improvement activitiesBased on business needs, this position may require extra hoursOther duties as assignedHow will you get hereEducationHigh School diploma or equivalent requiredBachelors degree preferredExperience RequiredMinimum of 3 years customer service experienceLogistics experience preferredExperience in pharmaceuticals, biotech, consulting organizationsExcellent computer and oral/written communication skillsKnowledge, Skills, AbilitiesExperience with couriers and transportation providers, particularly first and final mileKnowledge of Transportation Management System (TMS)Cold chain supply chain with a background in pharmaceuticals preferredAbility to understand and follow Standard Operating ProceduresProficiency in Microsoft Office productsThermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.