Territory Manager- Wood Coatings Specialist

Job Type
Full-time
Description
The Territory Manager / Wood Coatings Specialists position is responsible for meeting or exceeding region performance goals in the General Industrial market with an emphasis on Wood Coatings. The candidate should have experience supporting wood coatings market, servicing the Cabinet, Furniture, and Millwork segments. In addition, the TM is responsible for targeting, soliciting, and securing new business in the Wood Coatings and General Industrial space.
Requirements
SALES/ TECHNICAL SUPPORT

• Maintain and grow current accounts
• Identify, solicit, and secure new business
• Provide technical support to customers with regard to coating application
• Introduce best practice techniques to customers to generate value for the customers
• Delivers exceptional service to customers by understanding and proactively responding to their needs
• Gains and maintains knowledge of market and actively competes/works to increase market share.
• Coordinate outside sales activities with Specialty Coatings Director, Region Sales Team, and Credit Department.
• Develops strong partnerships with sales team, branch employees and vendor representatives.
• Conduct sales calls and presentations to prospective and existing customers.
• Maintains effective, ongoing interaction with all vendors, to maximize utilization of cost-effective resources.
• Familiarize self with all product lines, to include application and best practices
• Assists customers with product selection and application, to develop expert relationships.
• Develops sales presentations and promotions to facilitate growth within existing account and to develop new accounts.
• Conducts product demonstrations with customers and factory representatives.
• Prepares/creates necessary documentation and reporting.
• Prepares and submits accurate and timely activity reports.

CUSTOMER SERVICE

• Investigates and follows up with all customer and Quality Management System concerns.
• Monitors and tracks customer back orders and provides customers with technical and marketing training as needed.
• Assists customers in determining inventory levels, color verification and field color formulations.
• Ensures proper documentation for all consigned inventory and equipment per QMS Work Instructions.

MARKETING

• Collects and maintains customer, territory, and target information
• Identifies current market competitors and performance levels.
• Collaborates with vendors in planning, targeting, and market growth efforts.
• Exhibits the ability to articulate company value proposition
• Develops, implements, and maintains action plans to meet and exceed targeted revenue and profitability targets for new and existing customers.
• Prepares sales call reports, proposals, forecasts, and business plans.

MANAGEMENT

• Controls expenses within projected budgets, maintains records and documentation for required submission as needed.
• Actively researches General Industry and Commercial Coatings information through company training, trade journals, seminars etc.
• Knowledge of sales goals and ability to formulate a plan of action to attain Company measures.

ADDITIONAL DUTIES

• Attends and participates in all sales meetings.
• Participates in special project assignments and completes additional duties as needed.
• Assists in store operations during times needed, i.e. vacation, personal, medical absences etc.
• Assists with inside customer service as needed, to include processing customer orders per QMS Work Instructions.
• Conducts self in a professional manner to ensure exceptional quality and customers service expectations are met.
• Ability to work all scheduled hours as needed. Performs other duties as assigned.
• Overnight travel up to 25% of the time.

PHYSICAL AND TRAINING REQUIREMENTS

• Required to lift and carry approximately 25-50 lbs. frequently and 75-100 lbs. on occasion.
• Must be able to physically demonstrate paint and associated products by utilizing various product delivery systems.
• Required Courses: RIGHT-TO-KNOW Training (U.S.)
• Operates vehicle in accordance with all state, provincial and federal laws, while maintaining an acceptable personal driving record.
• Must be licensed to operate vehicle in accordance with state, federal, and provincial law.
• Must have acceptable driving record from DMV/MTO.
• Must be able to pass a pre-employment drug screen. .
• College degree and 5 years of territory management preferred.

PREFERRED EXPERIENCE:

• Experience with General Industrial Coatings with an emphasis in the Wood Coating segment
• Experience in Business Development in the paints and coatings market
• Experience with use of application equipment
• Strong Technical Aptitude

OTHER REQUIREMENTS:
Ability to work all scheduled hours as needed. If usage of employee's own vehicle is required for company business, employee must obtain appropriate insurance per Company Policy. Employee must be licensed and able to operate vehicle in accordance with state law including commercial driver's license if required. Must have acceptable driving record from State Motor Vehicle Bureau and be able available for overnight travel approximately 25% of the time.
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of employees so classified. Depending on the experience, training and their development, employee may be given more discretion in carrying out their responsibilities.