Training & Development Director

Salary: Depends on Qualifications
Location : Anderson County, SC
Job Type: FTE - Full-Time
Job Number: 169686
Agency: Tri-County Technical College
Opening Date: 10/09/2024
Closing Date: 11/25/2024 11:59 PM Eastern
Class Code:: AG45
Slot Number:: 0003
Position Number:: 060869
Normal Work Schedule:: Monday - Friday (8:30 - 5:00)
Pay Band: Band 8
Hiring Range - Min.: $68,397.00
Hiring Range - Max.: $97,472.00
Opening Date: 10/09/2024
EEO Statement: Equal Opportunity Employer
Agency Specific Application Procedures:: Finalists are subject to a criminal background and reference screening process. Applicants are asked to submit a resume and cover letter with their online application. The position will remain open until filled.
Residency Requirement (specifics):: May include occasional overnight travel; may include occasional night or weekend hours corresponding to student needs, instruction, and/or events; must be able to stand for long periods of time; must be able to lift and/or move 40 pound short distances; must be able to bend and/or kneel to check on equipment.
Normal Work Schedule (Other):: Tri-County Technical College operates under the business hours of 8:00 am - 5:00 pm on Monday through Thursday and 8:00 am - 2:00 pm on Friday. Occasional evening or weekend work may be required.
Veteran Preference Statement: South Carolina is making our Veterans a priority for employment in state agencies and institutions.
Job Responsibilities
Are you passionate about education and eager to make a difference in the lives of students? Tri County Technical College is looking for dedicated professionals to join our dynamic team! As a leader in higher education, we pride ourselves on fostering a collaborative, supportive environment where both employees and students thrive. Work alongside a diverse group of staff, faculty, and administrators who are dedicated to student success. Be a part of a forward-thinking institution that values creativity, inclusivity, and excellence. If you are ready to contribute to the success of our great institution and grow your career apply today! We welcome applicants from all backgrounds and experiences who are committed to excellence in education.
Job Purpose:
Responsible for leading and managing the assigned program areas from researching and designing programs to implementing and ensuring continuous improvement. Constantly works and communicates with customers to understand training needs within the service area in order to provide relevant programming. Manages special projects for division leadership.
Knowledge of how to develop and manage educational programs; effective managerial and leadership skills; effective communication skills; ability to be innovative and strategic in planning and thought; ability to work with diverse populations and ensure inclusive environments; ability to create and maintain relationships with internal and external constituents; ability to be fiscally responsible.
Job Duties:
Program Development:

• Needs Assessment : Conduct market research to identify the community's educational needs, employment trends, and gaps in workforce training.
• Curriculum Design : Collaborate with subject matter experts to design, revise, and update courses and programs that align with industry standards and best practices.
• Program Launch & Review : Coordinate the launch of new programs and/or courses, ensuring alignment with institutional goals, and regularly review existing programs for relevance and effectiveness.

Financial Management:

• Budgeting : Develop annual program budgets, forecasting revenue, and costs. Monitor budget adherence and adjust based on enrollment trends and resource availability.
• Cost Analysis : Analyze program costs and profitability, ensuring each course/program is financially viable. This includes negotiating instructor fees and material costs.
• Financial Reporting : Prepare and present financial reports to Dean, identifying financial risks, opportunities, and recommending strategies for financial sustainability.

Marketing and Promotion:

• Strategic Marketing : Collaborate with marketing teams to develop multi-channel marketing campaigns, including digital advertising, email marketing, direct mail, and local outreach.
• Branding : Ensure that all promotional materials, including brochures, websites, and social media posts, are consistent with the institution's brand identity.
• Community Outreach : Attend community events, host open houses, and engage with local businesses, chambers of commerce, and civic organizations to promote programs and recruit participants.

Customer Service and Community Engagement:

• Customer Retention : Implement customer service best practices to enhance participant satisfaction, including post-course surveys, follow-up communication, and loyalty programs.
• Stakeholder Engagement : Build and maintain strong relationships with community organizations, industry leaders, local businesses, and government agencies to create partnerships and collaborations.
• Problem Resolution : Act as the point of contact for escalated issues, resolving student or instructor complaints and addressing any operational challenges that arise.

Staff Management:

• Recruitment and Hiring : Identify and recruit qualified instructors and administrative staff, ensuring diversity and expertise align with program needs.
• Training and Onboarding : Develop training programs for new staff and instructors, ensuring familiarity with institutional policies, technology platforms, and instructional best practices.
• Performance Management : Conduct regular performance reviews, set clear performance goals, and provide coaching and professional development opportunities for staff growth.

Quality Assurance:

• Program Evaluation : Establish and implement processes for evaluating program outcomes, using tools such as participant feedback, instructor evaluations, and industry performance benchmarks.
• Continuous Improvement : Use data-driven decision-making to make informed adjustments to curriculum, delivery methods, and course offerings to improve participant outcomes.
• Compliance : Ensure programs comply with state, federal, and accrediting body requirements, as well as institutional policies and procedures.

Strategic Planning:

• Long-term Planning : Develop and implement strategic plans to grow the program portfolio, focusing on emerging fields, certifications, and workforce development initiatives.
• Trend Analysis : Stay informed on industry trends, emerging technologies, and demographic shifts, using this data to anticipate educational needs and program changes.
• Collaboration : Work closely with institutional leadership, faculty, and external partners to align program goals with broader institutional and community objectives.

Partner with Grants Department: Work closely with the college's Grants department to identify and pursue grant opportunities that support the development, expansion, and sustainability of new or existing CCE programs. This includes collaborating on grant writing, ensuring programs meet eligibility criteria, and aligning proposals with institutional priorities.

• Funding Strategy : Develop and implement strategies to secure external funding from federal, state, local, and private sources, leveraging grants to enhance program offerings, purchase equipment, and provide scholarships for students.

• Grant Management and Compliance : Oversee the management and proper allocation of grant funds within CCE programs, ensuring compliance with reporting requirements and achieving grant objectives.

Minimum and Additional Requirements
A bachelor's degree and related training development program experience.
Preferred Qualifications

• Knowledge and expertise in the subject area of specialization. Knowledge of methods for designing, administering and evaluating training programs.
• Knowledge of how to conduct conferences, lead discussions, instruct training groups and stimulate individuals and groups in the learning process.
• Knowledge of the principles of marketing and advertising. Skill as an internal/external consultant.
• Ability to plan and manage projects.
• Ability to direct, supervise and advise staff members.
• Ability to establish and maintain effective working relationships.
• Ability to communicate in a clear and effective manner.

Additional Comments
Tri-County Technical College offers a comprehensive benefits package for FTE positions that includes, but is not limited, to the following:

• Health, dental, vision, long term disability, and life insurance for employee, spouse, and children
• Life Insurance: Basic life insurance and optional supplements life insurance for employee, spouse, and children.
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental leave
• State Retirement Plan and Deferred Compensation Programs: 401k with employer contributions.
• Professional Development Opportunities: Team bonding activities/events and professional training programs.
• Employee Assistance Program (EAP): Counseling and support services.
• Work-Life Balance: Flexible work schedules and potential remote work options.

Tri-County Technical College is committed to providing equal employment opportunities to all applicants and does not discriminate based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.
Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.
Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.
Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.
Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
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Are you a currently or previously a Tri-County Technical College employee?

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• No

02
Will you now or in the future require sponsorship for employment visa status (e.g., H 1-B visa status)?

• Yes
• No

03
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