Collections Administrator (Call Center) - 999
571 Spencer Ln, San Antonio, TX 78201, USA
Req #1566
Thursday, October 17, 2024
Hiring Immediately!
Sun Loan Company is currently looking for reliable, ambitious, and exceptional Customer Service Center Collections Admin to join our dynamic team! Our ideal candidate is goal-driven and eager to learn about consumer finance and start a fulfilling career.
The Customer Service Center Collection Admin provides support to Sun Loan customers and branch offices from a centralized Customer Service Center in San Antonio, TX.
Responsibilities:
- Taking incoming payment phone calls.
- Mail support with return mail and sending out collection letters.
- Reviewing skip tracking sites to update new customer contact information and references.
- Coordinating mailing for wage assignments and legal documents.
- Manual texting for past due accounts
- Other duties as assigned.
Requirements:
- Minimum 3 years' experience in a call center environment or consumer finance.
- Understanding of policy and procedure regarding collection activity
- Understanding of loan management software preferred.
- Microsoft Office 365 experience including Outlook, Word, Sharepoint and Teams.
- Bilingual preferred.
Work Schedule:
- 10am - 7pm Monday - Friday
- 2 Saturdays/month (8:30am - 12:30pm) Possibly more as determined by the specific needs of the business
- 4-week paid training (8am-5pm). Training hours may not coincide with your assigned schedule.
Benefits: Why Sun Loan is Your Ideal Workplace:
- Low-Deductible and affordable Medical Plans including medical, dental and vision.
- Competitive salary: Determined by various factors, including but not limited to, location, skills, knowledge, competencies and experience.
- 401K with company match.
- Paid Time Off including Holidays, Vacation and Sick time.
- Bonus opportunities.
- Career development.
- Formal and Comprehensive Training Program.
If you are ready to be a part of a company that values its employees, invests in their growth, and fosters a culture of success, then Sun Loan is the place for you. Apply today and embark on a fulfilling career journey where your potential is recognized and rewarded.
Sun Loan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Other details- Job Family
SLC Operations - Pay Type
Hourly - Min Hiring Rate
$16.00 - Travel Required
No
- 571 Spencer Ln, San Antonio, TX 78201, USA
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