DescriptionCase ManagerGoodwill Industries of the Southern Rivers – Opelika, ALOur Mission Department is currently seeking a Case Manager to support and join its Opelika Education and Training Center and will travel on occasion to our Phenix City, AL office to provide services.Goodwill Industries of the Southern Rivers, Inc.’s Case Manager responsibilities:Assists trainees in meeting their ISP (Individual Service Plans) goals by monitoring behavior, following a daily training schedule, actions, decision-making skills, communication skills, and completed work assignmentsFacilitates daily class sessions on essential characteristics of being a good worker and supports job retention, including (but not limited to): how to job search, resume writing, interviewing, job retention, career advancement, money management, organization, handling stress, and conflict resolutionCompletes intake paperwork before clients starts in trainingGenerates monthly progress report for individual clientsCompletes SOAP notes and case notes based on observations of trainees in a classroom and hands-on training environmentTrains workforce development clients on daily responsibilities and hard skills in a variety of industries (retail, food service, customer service, janitorial, warehouse, and administrative)Provides clients with referrals to community resources outside of the Goodwill servicesCommunicates with referring caseworker/case manager to collaborate for the best action planMaintains knowledge and understands curriculum task outlinesResearches client’s diagnosis to properly plan for work accommodationsIndividualizes and varies training for non-traditional clientsAttends resource fairs and events to promote servicesExplores technology to create work accommodations or maximize training for people with disabilitiesOther duties as assigned by the Education and Training Center ManagerRequirements:Bachelor’s degree from an accredited college in Counseling, Psychology, Social Work, Education or related fieldMinimum 4 years of progressive work-related experienceAbility to think critically, evaluates, and makes decisions without immediate supervisionBe able to support the design, development, and implementation of new instructional programsStrong communication skills and ability to work with a diverse populationGood driving record and a personal vehicleMaster’s degree in Vocational Rehabilitation, Counseling, Psychology, Social Work, or an Education field; preferredPrevious work experience in workforce development, occupational skills training, case management or related fieldGoodwill Industries of the Southern Rivers, Inc. is committed to our mission of Developing People, Changing Lives, and Building Communities. We seek to empower people with skills and opportunities to live fulfilled lives. We achieve our mission and vision through our values of Honesty, Integrity, Respect, Excellence, and Service. At Goodwill Industries of the Southern Rivers, Inc., we strive to hire individuals who live by our values and believe in our mission.We offer a competitive benefits package including:Salaried, Full-Time PositionMedical, Dental, and Vision insuranceA generous paid time off (PTO) plan401k with a company matchWe maintain a drug-free workplace and perform pre-employment substance abuse testing. GoodwillSR is an equal opportunity employer.