Intake Worker II

Company:  The Salvation Army USA Central Territory
Location: Stevens Point
Closing Date: 21/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description

Wherever there is a need in Stevens Point, you'll find the Salvation Army can help. The Salvation Army Hope Center in Stevens Point provides the basic needs of all individuals and families, young and old. These needs include providing food, clothing, shelter, and household needs. The Salvation Army Hope Center is just that, a place of hope for those who have little or none left. With a family -type environment, the Hope Center provides a warm bed for those who are in need of emergency shelter. If you feel that you would be a good fit as an advocate to help residents get back on their feet, apply now!

The Intake Worker II supports the Social Services Director in oversight and coordination of all clients, intake staff, volunteers and activities of the Emergency Shelter of the Stevens Point shelter during designated shift. Work in collaboration with other staff members and departments.

About the role:

  • Manages, coordinates and oversees all shelter operations, taking appropriate action to facilitate efficient operation involving program participants, staff, property and supportive services
  • Assists with recording and maintaining daily statistical records of all shelter services on the weekdays
  • Monitors and records, or oversees, non-food donations to the shelter each day
  • Attends department staff meetings, community meetings, and other meetings as assigned
  • Adjusts intake/shelter workers schedules on weekdays as needed; provides shift coverage during employee absences
  • Supervises volunteers within the shelter program
  • Meets with the supervisor weekly to review shelter operations
  • Enters appropriate client records and monitors the accuracy of information in the HMIS
  • Trains and assists staff and volunteers regarding policies, procedures and record keeping
  • Evaluates new employees during employment orientation period, and reviews those with the supervisor

Education: High school diploma or equivalent; Associates degree preferred

Certifications: Valid Wisconsin Driver's License with clearance to drive from The Salvation Army's insurance carrier

Experience:

  • Two years' experience in Human Services desired, with one year of experience working with the homeless population.
  • Management experience preferred

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

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The Salvation Army USA Central Territory
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