Our store teams are the heart of Leap and we need to find the best and brightest associates to assist our stores located on Fillmore street in San Francisco: ThirdLove and Marcella NYC . We are seeking Part-Time Sales Associates who are eager to make a direct impact on the experience of our customers and the success of the store.
Leap is built upon the mission of helping the hottest up-and-coming e-commerce brands easily and effectively establish brick and mortar stores. Among the trailblazing brands we work with are: ASTR the Label, ThirdLove, Rent the Runway, Ring Concierge, Malbon Golf, Frankies Bikinis, Bad Birdies, True Classic Tees and many more.
What We’re Looking For:
- Create positive and memorable experiences for customers that in turn builds brand loyalty.
- Able to accomplish multiple tasks in a fast-paced environment whilst servicing customers.
- Participate in general store maintenance; cleanliness & upkeep of store.
- Support the initiatives of the leadership team to drive sales, client engagement, team engagement, visual merchandising, and operational excellence.
- Model reliability and flexibility by being able to work varied hours and days to meet the needs of the business; including days, nights, weekends, holidays and special events.
- Support other brands in the market/cluster that are under the Leap umbrella for new store openings, activations and/or for additional coverage.
- Embrace learning and leveraging new technologies, systems, apps, etc.; experience with Shopify, Endear, Slack, Google Office is a plus.
- Capable and willing to perform opening and closing tasks in the store; potential to carry store keys.
- Must be at least 18 years of age.
- One or more years of customer service and/or retail experience; background in similar category preferred.
- Comfortable working with/using a ladder and lifting a maximum of 50lbs.
- Maintain an active floor presence, including standing and walking for extended periods of time.
Who YOU Are:
- Customer Obsessed & Service Oriented - Ability to initiate genuine connections, create a hospitable environment, anticipate customer needs and possess excellent selling skills.
- Team Oriented - One team mindset, communicates clearly & proactively seeks opportunity to support others.
- Professional - Punctual, accountable and honest; takes initiative, accountability and demonstrates strong work ethic.
- Brand/Category Expert - Keeps up with trends, fashion and news in related industries; shows passion and ability to teach and educate customers within a specific category.
- Adaptable & Entrepreneurial - Ability to be adaptable in multiple situations with a growth mindset and takes initiative to drive for results and proactively creates solutions to solve problems.
- Detail Oriented - Operates with high efficiency and effectiveness, consistently produces polished and quality work.
Measures of Success:
- Key Performance Indicators: Sales, Conversion, UPT, AUR & Traffic.
- Support Customer outreach and brand activations.
- Ability to accomplish tasks on time and effectively.
Leap Perks:
- Employee discount on product.
- 401k.
- Bonus Eligible.
- Flexible working hours/schedules.
- Employee Assistance Program.
It’s an exciting time to join our team as we revolutionize the world of retail and we look forward to having you on board! leap.com
Salary Range: $18.50/hr. - $20.50/hr.
In order to achieve our mission, we need to work hard to create a diverse community of Leapers to support the brand and customers we serve and help us all grow and thrive individually and as a team. Our differences make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued.
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