Animal Adoption Center Counselor UN

Salary : $41,371.20 Annually
Location : Albuquerque, NM
Job Type: Full Time
Job Number: 2500483
Department: Animal Welfare
Division: AW-Lucky Paws - Coronado
Opening Date: 10/08/2024
Closing Date: 10/23/2024 11:59 PM Mountain
Bargaining Unit: NU
Position Summary
Provide assistance to potential adopters visiting the Adoption Center; provide support by counseling and facilitating visitation between customers and animals; process adoptions and receive payments from patrons; care for and clean animals housed at the Adoption Center; answer questions regarding City ordinances and regulations; perform a variety of tasks relative to the assigned area of responsibility; and provide excellent animal care and customer service in accordance with the Animal Care Center's mission, goals and management philosophy.
This is a safety sensitive position subject to random drug/alcohol testing.
This is an unclassified at-will position
Job descriptions are intended to present a general list of tasks/duties performed by employees within this job classification. Job Descriptions are not intended to reflect all duties performed within the job.
Minimum Education, Experience And Additional Requirements
Education directly related to the minimum requirements below may be substituted for experience on a year for year basis.
Exception: The one (1) year of animal welfare work experience in an animal services facility cannot be substituted.
High school diploma or GED; and
To include at least one (1) year of animal welfare work experience in an animal services facility.
Retail sales experience preferred.
ADDITIONAL REQUIREMENTS:
Possession of a valid New Mexico Driver's License, or the ability to obtain by date of hire.
Possession of a City Operator's Permit (COP) within 6 months from date of hire.
Possession of a valid City of Albuquerque Cash Handling Certificate within six (6) months from date of hire.
Must be able to work weekends, nights and holidays.
Must pass background check.
Preferred Knowledge

• Principles and practices of retail business setting
• Principles and practices of animal welfare, handling, care and treatment
• Customer relations techniques
• Principles and procedures of cash handling, financial record keeping and posting
• A variety of animal species, breeds and related behavioral and health characteristics
• Computer literate in a Windows environment
• Occupational hazards and standard animal safety practices
• Pertinent Federal, State and local codes, laws and regulations

Preferred Skills & Abilities

• Utilize effective problem solving/decision making skills
• Provide a wide variety of assistance and information to customers
• Resolve customer problems and inquiries
• Effectively deal with a variety of stressful situations and conditions (animal and human)
• Compassionately interact with animals in ways to minimize their stress
• Operate a computer efficiently using computer programs and learn and operate facility-computerized programs, (i.e. Chameleon, etc.)
• Correctly use and apply a variety of animal handling skills
• Work independently in the absence of supervision
• Communicate clearly and concisely
• Perform the essential functions of the job with or without reasonable accommodation
• Establish and maintain effective working relationships with those contacted in the course of work

City of Albuquerque Employee Benefits
The City is committed to providing employees one of the most comprehensive and reasonably priced benefit packages available in New Mexico. We hope that you will find the coverage offered provides you with the choices and options necessary to keep you and your family healthy and well.
The City offers regular, full-time and part-time employees the option of participating in a variety of group insurance plans. Both Regular and Temporary (non-seasonal) employees participate in the state's retirement system.
Additional Benefit information is available by clicking on the links below.
01
Select the highest level of successfully completed related education as identified by the minimum requirements (if applicable, attach supporting degree or transcripts).

• No High School Diploma
• High School Diploma or GED
• Non/degree accredited
• Associates
• Bachelors
• Masters
• Juris Doctorate
• Doctorate

02
Select the number of years of work experience you possess which relates to the minimum requirements, if applicable, add verifiable time in a temporary upgrade status and/or volunteer experience when selecting number of years.

• No experience
• 1 to less than 6 months
• 6 to less than 12 months
• 1 year to less than 2 years
• 2 years to less than 3 years
• 3 years to less than 4 years
• 4 years to less than 5 years
• 5 years to less than 6 years
• 6 years to less than 7 years
• 7 years to less than 8 years
• 8 years to less than 9 years
• 9 years to less than 10 years
• 10 years to less than 11 years
• 11 years to less than 12 years
• 12 years to less than 13 years
• 13 or more years

03
Do you possess at least one (1) year of animal welfare work experience in an animal services facility?

• Yes
• No

04
Are you able to work weekends, nights and holidays?

• Yes
• No

05
Do you possess retail sales experience?

• Yes
• No

06
I acknowledge that I am applying for an unclassified at-will position. Interviews may or may not be conducted as unclassified positions can be appointed.

• Yes
• No

07
Do you possess a valid New Mexico Driver's License, or have the ability to obtain by date of hire (attach a copy of your Driver's License)?

• Yes
• No

Required Question