Logistics Customer Service Rep

Company:  Manpower Group Inc.
Location: Salt Lake City
Closing Date: 27/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description

Our client, a leading logistics company, is seeking a Customer Service Representative to join their team. As a Customer Service Representative, you will be part of the Last Mile department supporting the SGA, FR (FIELD)-TEMP SERVICE LABOR team. The ideal candidate will have strong customer service skills, exceptional organizational skills, and the ability to multitask successfully in a fast-paced environment.Job Title: Customer Service RepresentativeLocation: Salt Lake City, UTPay Range: $19 per hourWhat's the Job?Assist customers and business partners via telephone and emailHandle customer complaints in a calm, professional mannerDiagnose, assess, and resolve problems or issuesMonitor progress of delivery routesScan haul-away pods and verify stampsProcess changes or cancellations to delivery ordersWhat's Needed?Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPointHigh school diploma or equivalent1-year related experience preferably within a call center environmentStrong customer service skills and the ability to satisfactorily resolve issuesSolid ability to multitask with exceptional organizational skillsAbility to thrive under pressure while delivering solutions that exceed customer expectationsWhat's in it for me?Opportunities for career advancementSupportive and passionate teamFast-paced innovationAbility to continually grow your careerFlexible schedule with paid 8-hour shiftsIf this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson WellsManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

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