Program Director

Description

Thompson Child & Family Focus employs hard-working, dedicated, caring, innovative team members who are committed to excellence and empowering children and families through therapy, education, and prevention-based care!

What’s in it for you?

• 3 weeks paid time off (PTO) first year plus 10 paid Holidays!
• Health, Dental, Vision, Short-Term and Long-Term Disability insurance options
• Life Insurance
• 401K Match
• Education Reimbursement
• Paid time off for volunteering in the community
• Free EAP services
• Mileage Reimbursement
• Multiple opportunities for growth
• iPhone and Laptop provided for eligible roles
• Clinical Supervision Reimbursement for eligible roles

What Will You Make? $55k-$65K annually

What Will You Do?

The Program Director is responsible for daily operational oversight and performance of the Thompson Placement Stability Unit (TPSU) in Raleigh/Wake County communities. The Program Director will lead a team of professionals focused on supporting youth in DSS Custody who either have a history of placement instability, are in an unstable placement, or meet specific criteria indicating a high risk for future placement instability. Success will be primarily measured through three core data points: financial performance data, staff retention/engagement data, and program outcomes/quality data.

PRIMARY RESPONSIBILITIES

• Proactive coaching and feedback to ensure professional development and growth of direct reports
• Setting programmatic objectives, defining roles, and prioritizing tasks for direct reports
• Effective proactive communication in all directions (up, down, sideways) to ensure program needs are met
• Recruit, interview, and select top tier talent for their program staff
• Conduct thorough and well-documented assessments of the direct report's performance
• Proactively address performance issues and replace team members who consistently fall short of delivering on their objectives
• Create an open and trusting environment where teamwork and collaboration are valued
• Compliance with the agency's Continuous Quality Improvement (CQI) process to ensure program data and outcome goals are met
• Ensure internal and external standards are met regarding records, documentation, and general services provided
• Act as a role model across the organization for other staff regarding professionalism, positivity, and teamwork
• Respond and address any client/parent/guardian complaints/concerns
• Serve as a liaison among Thompson, DSS, and other essential stakeholders.
• Ensure services are provided in accordance with the TPSU four-phase model.
• Provide a comprehensive suite of services that include 24/7 on-call coverage.

LEADERSHIP VALUES, TIME APPLICATION AND SKILLS/COMPETENCIES

• Leaders of others should primarily value: getting results through others (instead of doing themselves), judging success by the success of direct reports and the unit, and displaying visible integrity at all times.
• Leaders of others should spend the majority of their time on the following: annual planning, making time for direct reports, performance management, developing their team and recruitment.
• Leaders of others’ skills that they must display to be successful at this level include: planning, job design, delegating, coaching/giving feedback, performance management, creating rewards and motivation, and communicating/climate setting in their programs.

What qualifications do you need?

• Must have a valid Driver’s License and meet any credentialing, licensing and privileging standards as it pertains to the program(s) they lead.
• The education requirement for a leader of others in programs is a master’s degree. Supervisory experience preferred.

As a Leader of Others, this role’s minimum qualifications are:

• Master's Degree with 3 years of work experience as a high-performing individual contributor in Child Welfare or related Human Services field
• Exposure to leadership/management experiences either through short-term project management, coordination, training or actual leadership positions
• Displays the capacity/coachability for future growth and development as a leader with an advanced degree in social work or a comparable human service field and two years of post-master degree experience working with children and families, preferably in family preservation and stabilization

If your qualifications meet the requirements of the job and you want to be part of a winning culture, don’t delay….. Apply at thompsoncff.org where we are strengthening Children, Families, and Communities!

Thompson participates in E-Verify.

Thompson is an Equal Opportunity Employer.