We are seeking a highly motivated and experienced mortgage office manager with a commitment to excellent customer service to help us build a robust company. The successful applicant will have years of management experience in the mortgage industry and a proven track record of sales success with their team. If you are looking for an opportunity that will give your skills and talents a chance to really shine, start your application today!
Are you a self-starter and motivating leader?
Our company is built on excellent customer service. The candidate must have good leadership skills to lead the team to exceed company goals.
Responsibilities
- Build a well-rounded team by hiring, training, and recruiting a strong group of branch personnel including mortgage loan officers/ MLOs, compliance, operations, underwriters, processing teams, and other mortgage professionals.
- Monitor loan quality to ensure it is in alignment with company policies and procedures, and in compliance with state, regional, and federal guidelines.
- Exceed new business generation, pipeline, and sales management goals to increase market share.
- Enforce branch procedures, policies, and protocols are followed by all staff members.
- Ensure sales goals are achieved by leading, training, and motivating employees.
Qualifications
- Current NMLS or state license preferred.
- Must be able to complete all phases of the mortgage loan origination process and have demonstrated knowledge of FHA, VA, USDA, and conventional residential mortgage loan products and regulations.
- Excellent judgment and decision-making skills, and exceptional communication skills.
- Undergraduate degree (bachelor’s) in banking, finance, business administration, or economics preferred -- equivalent experience accepted.
- Previous experience required: 3-5 years of experience in banking or mortgage industry with 2-3 years experience in a supervisory role as customer service, human resources, business development, sales, or operations manager.
Compensation
$20 - $30 hourly
About Assertive Mortgage
We’re redefining the homeownership process by making it faster and simpler for borrowers in America. Our 100% digital mortgage platform delivers quick turnaround times and our dedicated customer support has been a combination of consistent growth. We offer the lowest possible rates, above all providing outstanding customer service and treating borrowers with honesty and integrity making the homeownership experience enjoyable!
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