Sales Account Executive, Northwest

Department: Sales

Employment Type: Full Time

Location: Seattle

Reporting To: Alyssa Neeb

Description:
At Four Hands, we furnish style. Our mission is to furnish inspiration that enriches the spaces in which we live. We provide an elevated feel to the distinct pieces we design by blending styles, materials, and textures from all around the world.

In This Role:

1. Develop and personally manage a strong customer base within the Northwest territory.
2. Strategically grow your account base by prospecting for new customers within your local region.
3. Travel consistently to spend time with your customer base in the field.
4. Gain a thorough understanding of the order processing journey, from confirmed order to shipment.
5. Participate in all company-provided training programs, starting immediately upon hire and including potential future travel requirements.
6. Deliver exceptional customer service, including resolving problems and promptly responding to all emails and voicemails (within 24 hours to ensure effective communication).
7. Educate and mentor Four Hands customers on company processes, business development & partnerships, market trends, and product knowledge.
8. Maintain a solid working partnership with your Sales Support team member, participating in cross-functional collaboration company-wide.
9. Analyze and track your territory and customer performance, including revenue and gross margin.
10. Execute and implement new procedures, technologies, and advancements.
11. Collaborate with customers to develop strategies that benefit both Four Hands and their specific requirements.
12. Communicate effectively across different departments, including Product Development, Supply Chain, Operations, IT, and Marketing.
13. Attend industry markets, sales meetings, educational events, and career advancement opportunities.
14. Meet or exceed your individual and company goals.
15. Provide active customer and company feedback through regular interaction, product selection discussions, and growth projections.
16. Embody our Core Values as a valuable asset to the Four Hands team.
17. Complete other tasks as assigned by Management.

1. 5+ years of sales experience; furniture or B2B experience preferred.
2. Experience in Excel, Microsoft PowerPoint required.
3. Familiarity and understanding of the furniture industry or related field.
4. Bachelor's Degree or equivalent experience required.
5. Must possess excellent networking and negotiation skills, strength in problem-solving, and organization.
6. Strong understanding of customer growth strategies to both small and large-scale business customers.