Senior Salesforce Solution Architect

Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys.

Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience.

Position Summary:

As a Senior Salesforce Solution Architect, you will play a crucial role in designing and implementing Salesforce solutions tailored to the unique needs of the automotive finance sector. You will work closely with stakeholders to understand business requirements, design scalable and efficient Salesforce architectures, and lead implementation of complex Salesforce projects.

Essential Job Duties and Responsibilities:

• Coordinate with business stakeholders to identify business requirements and translate them into scalable Salesforce solutions.
• Collaborate with colleagues and customers to create prototypes and proofs of concept as a means of eliciting and defining requirements.
• Understand and articulate when and how to use declarative vs. developer tools and solutions.
• Support the technical implementation of Salesforce solutions, ensuring high-quality delivery, adherence to timelines, and alignment with architectural standards.
• Design solutions that account for large data volumes and data privacy needs.
• Review and recommend the best solution for the requirements and articulate trade-offs.
• Contribute to the successful delivery and quality of technology solutions by driving discussions and resolving roadblocks.
• Formulate and maintain Salesforce solution documentation (e.g., process flows, data models, and technical specifications).
• Provide direction to development teams regarding data modeling, sharing and security, and automation.
• Participate in grooming and refinement of the Salesforce product backlog in liaison with stakeholders on the project.
• Provide guidance on user story writing style, ensuring success and acceptance criteria are defined for each story.
• Describe and illustrate designs with appropriate justifications.

Qualifications and Competencies:

• Required Experience:
  • At least 5 years’ experience in a leading role in solutioning and delivering Salesforce projects using Sales Cloud, Service Cloud, Experience Cloud.
  • Excellent knowledge of Scrum, Agile, SAFe, DevOps, and technology such as Jira and Confluence.
  • Experience with large data integration and migration activities within Salesforce projects.
  • Demonstrated hands-on experience providing design and direction on initial Salesforce cloud implementation(s).
• Education – requirements and/or certifications
  • Bachelor’s degree or professional qualification in Information Technology, Business, Computer Science, or a similar field of study.
• Salesforce Certifications:
  • Platform App Builder.
  • Platform Dev I.
  • Administrator.
• Skills required:
  • Demonstrated ability with implementation and integration of Sales Cloud, Service Cloud, Marketing Cloud, system integrations (Boomi, MuleSoft, etc.), and advanced reporting and analytics (CRMA, Tableau, etc.).
  • Excellent interpersonal and organizational abilities, as well as the ability to communicate successfully with both technical and non-technical customers.
  • Ability to self-start and effectively operate within a complex, dynamic environment.
  • Excellent collaboration skills.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Ability to prioritize tasks and to delegate them when appropriate.
  • Ability to function well in a high-paced and at times stressful environment.
  • Proficient with Microsoft Office Suite or related software.
• Travel: 0% - 15% as required on an as needed basis.
• Must live within a commutable distance to one of the following cities: Atlanta, GA; Dallas, TX; Detroit, MI; Houston, TX; Phoenix, AZ.

Qualifications Preferred:

• Experience in Automotive Cloud, Financial Services Cloud, or other Industries Cloud strongly preferred.
• Experience working in the Auto Finance or Auto industries.
• Salesforce Certifications of Consultant, Architect or Sharing and Visibility Architect.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Work Schedule: This position requires the ability to work various shifts to accommodate business needs. Typically, between the hours of 8AM-6PM Monday through Friday and on weekends as needed.

Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment, discrimination, and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct and other legitimate business reasons.