Hospitality Associate

Overview
We are looking for a Hospitality Associate to provide excellent customer service to our guests! This role will help with hosting, serving, and customer service.
Hospitality Associate Description

• Review guest arrival lists to offer a warm greeting.
• Anticipate guest needs and establish a rapport with them by assisting them with specific tasks (e.g. confirming travel arrangements, taking messages)
• Customer Service (both in person and on the phone)
• Assure that health and quality standards are met.

Requirements

• Experience in customer service
• Should be a customer-focused person with a thorough understanding of the hospitality industry's standards.
• Excellent communication abilities, both written and oral.
• Outstanding interpersonal and organizational skills.