GEICO is looking for a passionate and talented Experience Designer. This role will work closely with product managers, engineers, and other experienced designers from initial concept and strategy through execution. Your background in human-centered design will make you an advocate for our customers and internal users as you iterate and test your concepts in a highly collaborative team environment.
Job Responsibilities:
- Collaborate with engineering, product, and business teams to inform intuitive and engaging customer experiences.
- Translate complex ideas into understandable concepts that evolve and enhance the product experience.
- Advocate for the customer through human-centered research methodologies.
- Develop a fluency with design research tools and techniques to measure success, present opportunities, and support decision-making and prioritization.
- Conduct research studies at all stages from discovery to validation, using a variety of methods to understand customer needs and define opportunities such as in-depth interviewing, usability studies, card sorting, field studies, cognitive walk-throughs, contextual inquiry, and participatory design.
- Champion prioritization of design-centered product enhancements grounded in research and analysis.
- Create prototypes that showcase multiple design concepts quickly, with an acute understanding of what customer and business problems they solve.
- Scope requests, develop and communicate a level of effort, plan work in a team environment, adjust quickly to changes or new information, and escalate when necessary.
- Deliver responsive designs across and tailored to large monitors, tablets, phones, and other device types.
Basic Qualifications:
• 2+ years of experience with User Experience design.
Preferred Qualifications:
- Experience designing for cross-channel experiences.
- Effective communication and storytelling skills.
- Proficiency with design tools (i.e., Figma) to deliver concepts and enable successful collaboration across teams.
- Familiarity with working in an established design system.
At this time, GEICO will not sponsor a new applicant for employment authorization for this position.
Benefits:
As an Associate, you’ll enjoy our Total Rewards Program to help secure your financial future and preserve your health and well-being, including:
- Premier Medical, Dental, and Vision Insurance with no waiting period.
- Paid Vacation, Sick and Parental Leave.
- 401(k) Plan.
- Tuition Reimbursement.
- Paid Training and Licensures.
- Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.
- Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, or genetic information, in compliance with applicable federal, state, and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
#J-18808-Ljbffr