Director of Patient Care Services

City/State

Williamsburg, VA

Overview

Work Shift

First (Days) (United States of America) Sentara Health is seeking to hire a qualified individual to join our team as a Director, Patient Care Services - FMC, IMC, ICU, Medical Surgical/ Pediatrics Position Status: Full-time, Day ShiftPosition Location: Sentara Williamsburg Regional Medical Center in Williamsburg, VAStandard Working Hours: 8:00AM to 5:00PM (ET).Position Summary: This role will lead, direct and manage high performance teams with accountability for operations, quality, customer service and success of assigned departments and product lines. Areas of responsibility are high volume and/or have significant strategic and financial impact on current and future success of Sentara Hospitals. This role is responsible for the coordination and delivery of high-quality services which meets or exceeds customer expectations. As the Director, Patient Care Services you will contribute to the success of the hospitals through achievement of System, hospital and divisional goals, set the vision and culture, build process improvements for sustainable value-added services, as well as provide leadership and administer fiscal, corporate and human resource policies and practices in a multi-skilled, multi-functional environment. Minimum Requirements:

• BSN - Required
• Registered Nurse License - Compact/Multi-State License
• Nursing Leadership experience - 5 years
• Clinical Management - 5 years
• IMC, ICU experience - 3 years

Diversity and Inclusion at SentaraOur vision is that everyone brings the strengths that come with diversity to work with them every day. When we are achieving our vision, we have team members that feel they belong and can be their authentic selves, and our workforce is reflective of the communities we serve.We are realizing this vision through our Diversity and Inclusion strategy, which has three pillars: A diverse and talented workforce, an inclusive and supportive workplace, and outreach and engagement with our community. We have made remarkable strides in these areas over the past several years and, as our world continues to evolve, we know our work is never done.Our strategies focus on both structural inclusion, which looks at our organizational structures, processes, and practices; as well as behavioral inclusion, which evaluates our mindsets, skillsets, and relationships. Together, these strategies are moving our organization forward in an environment that fosters a culture of mutual respect and belonging for all.Please visit the link below to learn more about Sentara's commitment to diversity and inclusion:Sentara's Commitment to Diversity & InclusionSentaraOverviewFor more than a decade, Modern Healthcare magazine has ranked Sentara Health as one of the nation's top integrated healthcare systems. That's because we are dedicated to growth, innovation, and patient safety at more than 300 sites of care in Virginia and northeastern North Carolina, including 12 acute care hospitals.Sentara BenefitsAs the third-largest employer in Virginia, Sentara Health was named by Forbes Magazine as one of America's best large employers. We offer a variety of amenities to our employees, including, but not limited to:

• Medical, Dental, and Vision Insurance
• Paid Annual Leave, Sick Leave
• Flexible Spending Accounts
• Retirement funds with matching contribution
• Supplemental insurance policies, including legal, Life Insurance and AD&D among others
• Work Perks program including discounted movie and theme park tickets among other great deals
• Opportunities for further advancement within our organization

Sentara employees strive to make our communities healthier places to live. We're setting the standard for medical excellence within avibrant, creative, and highly productive workplace. For information about our employee benefits, please visit:Benefits - Sentara (sentaracareers.com)Join our team!We are committed to quality healthcare, improving health every day, and provide the opportunity for training, development, and growth!Please Note:The yearly Flu Vaccination is required for employment.Note: Sentara Health offers employees comprehensive health care and retirement benefits designed with you and your family's well-beingin mind. Ourbenefits packages are designed to change with you by meeting yourneeds now and anticipating what comes next. You have a variety of options for medical, dental and vision insurance, life insurance, disability, and voluntary benefits as well as Paid Time Off in the form of sick time, vacation time and paid parental leave. Team Members have the opportunity to earn an annual flat amount Bonus payment if established system and employee eligibility criteria is met.

Job Summary

Leads, directs and manages high performance teams with accountability for operations, quality, customer service and success of assigned departments and product lines. Areas of responsibility are high volume and/or have significant strategic and financial impact on current and future success of Sentara Hospitals. Responsible for the coordination of the delivery of high quality services which meets or exceeds customer expectations. Coordinates the development, marketing, and strategic planning of new and existing services across multiple hospitals. Contributes to the success of the hospitals through achievement of System, hospital and divisional goals. Sets the vision and culture, builds ownership and process improvement for sustainable value added services. Provides leadership and administers fiscal, Corporate and human resource policies and practices in a multi-skilled, multi-functional environment.

Qualifications:

N-4YR - RN-Bachelor's Level Degree (Required) Basic Cardiac Life Support (BCLS) - Other/National, Basic Cardiac Life Support (BCLS) - Other/National, Registered Nurse (RN) Single State - Nursing License - Alabama, Registered Nurse (RN) Single State - Nursing License - Arizona, Registered Nurse (RN) Single State - Nursing License - Arkansas, Registered Nurse (RN) Single State - Nursing License - Colorado, Registered Nurse (RN) Single State - Nursing License - Delaware, Registered Nurse (RN) Single State - Nursing License - Florida, Registered Nurse (RN) Single State - Nursing License - Georgia, Registered Nurse (RN) Single State - Nursing License - Idaho, Registered Nurse (RN) Single State - Nursing License - Indiana, Registered Nurse (RN) Single State - Nursing License - Iowa, Registered Nurse (RN) Single State - Nursing License - Kansas, Registered Nurse (RN) Single State - Nursing License - Kentucky, Registered Nurse (RN) Single State - Nursing License - Louisiana, Registered Nurse (RN) Single State - Nursing License - Maine, Registered Nurse (RN) Single State - Nursing License - Maryland, Registered Nurse (RN) Single State - Nursing License - Mississippi, Registered Nurse (RN) Single State - Nursing License - Missouri, Registered Nurse (RN) Single State - Nursing License - Montana, Registered Nurse (RN) Single State - Nursing License - Nebraska, Registered Nurse (RN) Single State - Nursing License - New Hampshire, Registered Nurse (RN) Single State - Nursing License - New Jersey, Registered Nurse (RN) Single State - Nursing License - New Mexico, Registered Nurse (RN) Single State - Nursing License - North Carolina {+ 11 more} Business Acumen, Clinical Management, Nursing Leadership

Skills

Active Learning, Active Learning, Active Listening, Communication, Complex Problem Solving, Coordination, Critical Thinking, Judgment and Decision Making, Leadership, Learning Strategies, Mathematics, Mgmt of Financial Resources, Mgmt of Material Resources, Mgmt of Staff Resources, Microsoft Excel, Microsoft Office, Microsoft Word, Monitoring, Negotiation, Operations Analysis, Persuasion, Project Management, Quality Control Analysis, Reading Comprehension, Science {+ 8 more}

Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at ecfr.gov for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application.

In support of our mission "to improve health every day," this is a tobacco-free environment.