Crisis Support Specialist - Crisis Follow Up Youth and Family

Salary: Depends on Qualifications
Location : Illinois, IL
Job Type: Full Time (40.0 hours per week)
Job Number: 24-00914
Service Unit: Behavioral Health Services
Department: Emergency Services
Opening Date: 09/30/2024
Description
The DuPage County Health Department is proud to announce an opportunity to work in our Crisis Services - Crisis Follow Up Program. Our Crisis Follow Up Program provides supports from individuals coming from a crisis point of care. The services provided include case management, counseling/therapy, crisis intervention, and care coordination. Our program is part of a larger behavioral health program that includes outpatient services, crisis services, adult intensive services/residential services, forensic behavioral health and substance use treatment.Click to learn more about our program.
Current availability exists to work as a Crisis Support Specialist. This position will work out of our Crisis Services Center in Wheaton, ILThis full-time position works Tuesday through Saturday from 10:00 AM until 6:00 PM.
Other opportunities exist within our Behavioral Health Services. Please view our website ( ) for other opportunities and apply for any position you are interested in.
Can you say benefits? This Full-Time position offers a full, DuPage County, benefit package which includes 11 paid holidays , 3 weeks of paid vacation per year and paid sick time . This is also a pension eligible position. We also offer tuition reimbursement and supervision to assist you in obtaining your Master's degree and clinical licensure.
Responsibilities

• Provides service in person, via phone, and in the community
• Assists children and adolescent clients and their families by facilitating illness self-management skill building, identification and use of adaptive and compensatory skills, utilization of natural resources, and connection to community resources
• Maintains a caseload and provides case management services.
• Acts as a care coordinator, facilitation transition from a crisis point of care to ongoing services.
• Collaborates with a multidisciplinary team and other community agencies to ensure appropriate levels of service delivery
• Interviews and gathers information from collateral contacts, clients, and caregivers to provide appropriate resources
• Completes client assessments, treatment plans, and participates in client engagement activities
• Contributes collaboratively in team meetings to ensure appropriate levels of service delivery for clients.
• Updates records in a timely manner within the electronic system
• Maintains compliant case records including documentation of all client activity and adheres to productivity guidelines
• Assists in providing coordination and outreach post mobile crisis response events:
  • Facilitation of inpatient placement
  • Linkage to outpatient services

Participates in emergency response activities as assigned

Provides support and coordination for the adult crisis follow up team as needed.

Requirements
Bachelor's Degree in Psychology, Social Work, or a related field, and one year of related work experience, or an equivalent combination of training and work experience.
The preferred candidate will be capable of projecting the warmth and sincerity needed to work effectively with clients; strong ability to work within a collaborative team approach; knowledge of harm reduction practices, stages of change, motivation enhancement treatment and local community resources.
This role requires you to have a valid driver's license, along with your own personal vehicle that is reliable to drive while working in this role.
DuPage County Health Department is an equal-opportunity employer. We prohibit discrimination or harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
DuPage County Health Department offers a variety of benefits to meet your needs. Please visit on our Careers Page for more information.
Benefits for Employees
Employees of the DuPage County Health Department may select from a variety of benefits to meet their needs.
Full-time employees are eligible for the following benefits.
Health Department benefits are administered through the DuPage County Government Human Resources Office. Detailed descriptions and premium rates of these plans are available at
Medical Insurance
Blue Cross and Blue Shield of Illinois is our current health insurance provider. Full-Time Health Department employees may select from four medical insurance options: three preferred provider organization (PPO) plans and one health maintenance organization (HMO) plan. You may speak to a doctor anytime through the Teledoc program, which provides access to U.S. board-certified doctors through the convenience of phone or video consults.
Plan participants are also eligible for a variety of added discounts on gym memberships and other health-related products and services. They also have access to the Well on Target program, which provides a convenient, secure website with personalized tools and resources such as health coaching, health assessments, and digital tools to track health information important to you.
Vision Discounts & Insurance
A vision care discount program is available as part of the medical insurance plans. Comprehensive vision insurance is also available.
Prescription Plans
Prescription coverage is available with all medical plans and includes the convenience of a mail-order option. Staff may also use the on-site pharmacy at the Central Public Health Center located in Wheaton.
Dental Insurance
The Delta Dental PPO program allows you to visit any dentist you wish.
Flexible Spending Accounts
Flexible Spending Accounts allow you to set aside money on a pre-tax basis to pay expenses such as those not covered by medical or dental insurance, or day-care costs.
Life Insurance
All full-time employees are provided a $25,000 life insurance policy at no cost to the employee. Supplemental coverage is available for the employee, their spouse, and their children.
Disability Insurance
Employees may elect additional accident and critical illness disability benefits.
01
Do you currently have one of the following Licensure? Please choose any that apply.

• LCP
• LSW
• LCPC
• Anticipate LCPC
• LCSW
• Anticipate LCSW
• ALMFT
• LMFT
• CADC
• Other
• Not Applicable
• Illinois Medical License
• Dietitian
• Illinois Nursing License

02
Select the response that represents your completed education.

• Doctorate Degree from an accredited College or University
• Masters Degree or above from an accredited College or University
• Bachelors Degree from an accredited College or University
• Associates Degree from an accredited College or University
• Some credits from an accredited College or University
• High School/ GED
• None of the Above

03
How many years of experience do you have working with the chronically mentally ill population?

• No experience
• Less than 1 year
• 1 year to less than 2 years
• 2 years to less than 3 years
• 3 years to less than 4 years
• 4 years to less than 5 years
• 5 years or more

04
If you are selected to move forward in the process, we will need to contact references. Please provide us with contact information for two professional references, that directly supervised your work. Professional references include the following: current/previous Managers, Supervisors, or Professors.

• Yes
• No

05
Do you speak Spanish? If so, please rate your fluency.

• Yes
• No
• Minimal
• Casual Conversation
• Fluent

Required Question