As a Product Consultant (Seasonal), you will play a key role in providing exceptional customer service and assistance at Duluth Trading Company. Your responsibilities will include developing a strong understanding of the products, offering personalized service, communicating sales and promotions, and ensuring customer satisfaction. If you take pride in delivering top-notch service and are eager to join a dynamic team, we'd love to hear from you.
Key Responsibilities:
- Develop a deep knowledge of the Duluth brand and products to provide solution-oriented service to customers
- Offer personalized service at every customer interaction point, from greeting to fitting room to register
- Effectively communicate sales and promotions to customers
- Proactively resolve customer concerns and provide positive resolutions
- Assist with merchandise receiving, processing, and replenishing
- Maintain merchandising, presentation, and display standards
- Ensure cleanliness and organization of the sales floor and back areas
- Accurately process all register transactions
What We're Looking For:
- High school diploma or equivalent
- Customer-centric mindset with a strong sense of ownership
- Excellent communication and listening skills
- Ability to work effectively in a team environment
Environmental Factors:
- Ability to stand or walk for extended periods
- Frequent reaching, bending, and lifting of up to 40 pounds
- Comfortable working in varying temperatures
- Regular use of a computer throughout the day
Benefit Offerings:
Employee merchandise discount, 401K program with company match, and employee stock purchase plan
Compensation:
$14.00 - $15.47 per hour
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.