Job Description
Join Our Team at Litera: Where Legal Technology Meets Excellence
Litera has been at the forefront of legal technology innovation for over 25 years, crafting legal software to amplify impact and maximize efficiency. Developed by the best legal minds in the industry, our comprehensive suite of integrated legal tools simplifies the way modern firms manage core legal workflows, secure collaboration, and organize firm knowledge and experience. Every day, we help more than 2.3 million legal professionals focus on their craft. Litera: Less busy work, more of your life’s work.
Overview: As a Solutions Consultant at Litera, you will be part of a dynamic team that is passionate about driving innovation in the legal technology space. You will have the opportunity to work with cutting-edge tools and collaborate with industry experts to deliver solutions that make a real difference in the legal profession.
Key Responsibilities:
- Validate customer pain points and needs by delivering both in-person and virtual product demonstrations (potentially 5-10% travel planned around your schedule)
- Translate tech-speak into value-based discussions for c-level executives, influencers, and end user advocates
- Utilize tools and resources to create tailored demo experiences for customers
- Facilitate and support evaluations/Proof of Concepts to ensure successful outcomes
- Develop a collection of customer stories from previous experiences and historical stories from the team
- Ensure a seamless transition from the pre-sales process to post-sale delivery
- Work with different areas of the business to deepen knowledge of the market, products, and customer priorities
- Engage end users active in the deal process to provide best practice guidance
- Develop account-specific programs to drive end user engagement, maximize product adoption, and deliver value as a measure of ROI
- Deliver presentations demonstrating the value of and how to use Litera Transaction Management
- Gather feedback from end users to enhance product direction
- Establish champions, identify advocates, and network for referrals
- Influence transformational change in how lawyers work
- Work on key deliverables such as use cases and success plans
Qualifications:
- 2+ years of experience in solutions consulting or a role with product ‘best practice advisory’ facets, preferably within a legal organization
- Experience as an Associate, Paralegal, or Legal Assistant in a transactional environment is highly preferred
- Highly adaptable, quick thinker, and inquisitive
- Strong presentation, oral, and written communication skills
- Ability to teach and tell a story concisely
- Technically competent with a passion for ongoing learning
- Curiosity to understand unfamiliar workflows
- Ability to listen, empathize, and translate tech-speak into value-based discussions
- Keen attention to detail, strong organization skills, and ability to manage multiple tasks
- Ability to travel approximately 5-10% of the time to meet clients
Why Join Litera?
- The company culture: We emphasize helping each other grow and doing the right thing, creating an exciting and fulfilling work environment
- Commitment to Employees: Our commitment is based on what employees love most about being part of the team, focusing on tools that matter to the difference-makers in the legal world
- Global, Dynamic, and Diverse Team: We offer a dynamic and diverse work environment where employees can grow, listen, empathize, and problem-solve together
- Comprehensive Benefits Package: Experience peace of mind with health insurance, retirement savings plans, generous paid time off, and a supportive work-life balance
- Career Growth and Development: We provide opportunities for professional development, allowing employees to progress through various technical and leadership roles
Salary Information: The salary range for California, Colorado, Connecticut, Illinois, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island, or Washington residents is $75,000 to $100,000, based on factors such as education and work experience. In addition to your salary, Litera offers a comprehensive benefits package, incentive and recognition programs, and 401k contributions.
Litera is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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