Care Advocate

About Family Inceptions
At Family Inceptions, we’re all about bringing the joy of parenthood to life. We’re a dedicated surrogacy and egg donation agency on a mission to help individuals, straight and LGBTQ+ couples, and singles make their dreams of family a reality. We believe in honoring and uplifting the incredible surrogates and egg donors who make this possible. As a woman-led organization, we’re more than an agency – we’re a support system and partner through every step of this journey. If you want to work in a field that’s truly life-changing, Family Inceptions might be the perfect place for you!
About the Role: 
In this role, you’ll be the go-to person for our clients, guiding them through one of the most meaningful journeys of their lives. You’ll be there to offer encouragement, education, answer questions, and work along side the Journey Managers from matching to post-pregnancy. Although this isn’t a therapeutic role, you’ll be an emotional rock and resource for clients as they navigate the ups and downs of fertility care and surrogacy.
What You’ll Be Doing:

• Act as a supportive link between clients and journey managers, making sure everything flows smoothly
• Team up with journey managers to support clients from their first call to post-pregnancy follow-ups
• Answer client questions and offer updates at every milestone along their path
• Be a comforting and guiding presence for clients, even after their family-building journey is complete
• Keep thorough and organized records of each journey and client interaction
• Work closely with a talented team of professionals, participating in regular meetings and journey reviews
• Educate and guide clients on everything they need to know about their fertility journey
• Stay on top of the latest in fertility and surrogacy care, continually growing in your knowledge and expertise

What You’ll Bring to the Role:

• You’re a licensed counselor (LCSW, LPC, LMFT or similar) with a passion for helping people
• Experience in fertility or reproductive care is a huge plus!
• You know how to listen, empathize, and relate to a diverse range of people
• Comfortable with digital tools and remote working platforms
• Highly organized and ready to juggle multiple journeys with a sense of care and attention to detail

Why Family Inceptions?

• Position Status: Full-time, salaried with flexible scheduling options, including part-time. FLSA Classification: Exempt.
• Salary: Competitive, based on your experience
• Benefits: We offer comprehensive medical, dental, vision, and paid time off
• Schedule: Flexible, with some nights and weekends as needed
• Location: Hybrid (a mix of in-office and remote work)
• Purposeful Work: Be part of a team that truly makes a difference in people’s lives!

Ready to Apply?
We’re looking for someone ready to dive into this rewarding role and start making a difference right away. If this sounds like you, send us your resume and a cover letter explaining why you’d be a great fit.
Our Commitment to Diversity:
Family Inceptions celebrates diversity and is committed to creating an inclusive environment for all. We’re proud to be an equal-opportunity employer.
Ready to help people realize their dreams of parenthood? Apply today and start your journey with Family Inceptions!