Housing Case Manager

Company: PennWest

Location: Washington

Closing Date: 20/10/2024

Salary: £125 - £150 Per Annum

Hours: Full Time

Type: Permanent

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Job Requirements / Description

The Housing Case Manager will share time between PA Thrive offices located in Clarion and Erie. The new Housing Case Manager will have the discretion to locate their home office at either the PennWest Clarion campus or our office located in Erie, PA.

As a Housing Case Manager, you will be responsible for providing comprehensive case management services to individuals and families experiencing housing instability or homelessness through our Housing Opportunities for Persons with AIDS (HOPWA)/Tenant-based Rental Assistance (TBRA) program. Your primary goal will be to assist clients in securing and maintaining stable housing by coordinating supportive services, advocating on their behalf, and promoting self-sufficiency. This role requires a compassionate and dedicated individual who can navigate complex social service systems and build positive relationships with clients and community resources to include Public Housing, Section 8, other subsidized housing opportunities and landlords.

Key Responsibilities:

Liaison between client and clients’ Medical Case Managers.
Receives all ongoing rental assistance referrals from Medical Case Manager.
Completes the Housing Referral Process with Medical Case Managers and clients.
Ensures clients have applied for Section 8 housing and/or Public Housing.
Tracks status of client applications with the Housing Authority.
Communicates with the Patient Care Department the outcome of the Housing Assessment.
Conducts assessments of clients’ housing needs and financial capabilities.
Develops individualized Housing Plans along with clients, focusing on short-term and long-term goals.
Completes TBRA Applications for each client considered for TBRA.
- Secure all paperwork to include household income, household members information, releases of information, budgets, rent verifications and leases.
Assists clients, prior to entering TBRA, with accessing appropriate housing resources or other forms of housing to include emergency shelters and transitional housing.
Provides ongoing support and advocacy to clients throughout the housing search and application process.
Completes training for housing inspections.
Performs housing inspections.
Communicates with landlords or property managers regarding any repairs needed to rental units.
Coordinates with landlords, property managers, and housing authorities to secure safe and affordable housing options.
Troubleshoots housing issues/concerns.
Monitors clients’ progress and adjust housing stability plans as needed to ensure successful outcomes.
Keeps track of lease expiration dates, dates for annual inspections, other paperwork expiration dates (Release of Information, Housing Plans, Budgets, Rent Conformed Consent Form, etc.)
Meets with clients annually or when needed to go over TBRA Informed Consent.
Follows-up with MCM every 3-6 months regarding clients enrolled in the RW Housing Program for consideration for the TBRA program.
Assists clients in transitioning into Section 8 or other subsidized housing.
Maintains a list of landlords, subsidized/alternative housing throughout our region.
Protects client confidentiality, in accordance with PA Act 148 at all times.
Understands and demonstrates capability of working with a diverse segment of the population.
Communicates changes in clients’ rent amount to payees the clients may be working with to assist in paying their bills.
Maintains accurate and up-to-date client records, case notes, and documentation in compliance with agency policies and procedures.
Completes initial and annual Grant packets for TBRA clients.
Participates in regular staff meetings, HOPWA and HUD trainings, Regional Housing Advisory Board (RHAB) and Continuum of Care (COC) meetings, and professional development trainings.

Required Skills, Knowledge & Abilities:

Bachelor’s degree in social work, psychology, human services, or a related field.
Previous experience in case management, preferably in housing services or homelessness prevention.
Strong communication, interpersonal, and problem-solving skills.
Ability to work independently and as part of a team in a fast-paced environment.
Empathy, compassion, and a commitment to our clients.
Proficiency in Microsoft Office and medical electronic software.
Valid driver’s license and reliable transportation.
Ability to pass a background check and clearance for working with vulnerable populations.

Preferred Qualifications:

Bi-lingual in English and Spanish.
Knowledge of housing resources, landlord-tenant laws, and housing subsidies.

Work Location: The Housing Case Manager will share time between PA Thrive offices located in Clarion and Erie.

Travel Requirements: Yes, travel to other PennWest campuses is required for this position.

Posting Date: 09/27/2024

Closing Date: Open Until Filled

Diversity Statement: The Office of Diversity, Equity, and Inclusion is committed to and accountable for cultivating an environment that advances diversity, equity, and inclusion (DEI). We strive to create a community that affirms the identities of every individual and affords them dignity and respect, regardless of difference.

ADA Statement: To request reasonable accommodation to participate in the job application or interview process, contact Amy Salsgiver, Executive Director of Equity and Title IX, ; 814-393-2109. Pennsylvania Western University complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities.

EEO Statement: Pennsylvania Western University is committed to providing equal access to all individuals and prohibiting any form of discrimination and harassment on the basis of race, color, religion, national origin, ancestry, sex, age, marital status, familial status, sexual orientation, gender identity and expression, pregnancy, genetic information, disability, status as a veteran, or any other characteristic prohibited under Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990, and other pertinent state and federal laws and regulations.