Chief of Staff

Chief of Staff – ICBD Holdings, LLC

Fort Lauderdale, FL

About ICBD Holdings

ICBD Holdings is a successful, fast-growing company with the culture of a startup but the resources and experience of an established firm. We offer comprehensive marketing, IT, HR, and accounting solutions exclusively to other assets that share common control within the healthcare sector. Our premier suite of companies includes an industry-leading, fast-growing autism care/ABA therapy provider with clinics in multiple states and other healthcare-focused businesses.

Listed by Inc. magazine as the 5th fastest-growing private company in the U.S., we are focused on opening new clinics and remaining self-funded without private equity investment. We’re also named in Inc.’s Best in Business list for “Health Services,” honoring companies that have made an extraordinary impact in their fields and on society.

Ernst & Young recognized our CEO with its Entrepreneur of the Year 2024 Florida Award, the preeminent business award for audacious leaders who disrupt markets, revolutionize sectors, and have a transformational impact on lives.

We are currently in 10 states with over 30 clinical service areas, and our roadmap will bring us to more than 50 clinical service areas over the next 12-24 months.

Unique Leadership Opportunity at Startup with Solid Growth Potential—Total Commitment to Excellence Required!

If you have extensive experience with C-Suite executives and would relish the opportunity to operate with and on behalf of a successful, fast-moving, serial entrepreneur, you might be the perfect candidate for the Chief of Staff (COS) role supporting our Founder and CEO.

The Chief of Staff is a trusted advisor to the CEO who provides leadership and management to ensure project coordination activities initiated are carried out in a professional, timely, and high-quality manner. This individual is tasked with overseeing and optimizing the CEO’s time by helping to prioritize tasks relating to the CEO’s professional life, which range in varying complexity, and making better decisions to achieve efficiency. As the CEO’s right hand, this individual will exercise exceptional time management, project management, prioritization, and preparation skills to ensure all C-suite leaders stay focused on the continued growth and well-being of the company. The Chief of Staff ultimately serves as a true extension of the CEO for the organization, both internally and externally, in the professional life of the CEO.

What You’ll Do

• Support the CEO to ensure smooth operations throughout the organization life of the CEO.
• Build and maintain the CEO Office Team.
• Serve as single, highest point of accountability for the CEO.
• Manage all members of the CEO Office Team.
• Set the agenda and initiatives for the CEO’s Office.
• Support the CEO's strategies with intensive follow-up and project management.
• Oversee the CEO Office Team’s projects, tasks, and directives to ensure the CEO stays on track and productive.
• Manage CEO with an emphasis on time management in a manner that increases focus on highest and best priorities.
• Communicate as CEO via email in his tone.
• Manage CEO emails by deleting spam, responding to emails (where appropriate) as either Chief of Staff or CEO, and ensuring that CEO addresses all emails with an appropriate sense of urgency; prompts CEO to address emails that have been unaddressed for too long.
• Lead hiring process for all C-Suite hires.
• Serve as a force multiplier to increase the productivity of the CEO’s office while managing and eliminating stress of the CEO.
• Prepare presentations and meeting materials on behalf of CEO.
• Vets presentations and meeting materials from other stakeholders prior to meetings where they are disseminated to CEO.
• Ensure each meeting has appropriate data readily accessible.
• Work proactively to review and provide feedback on deliverables from other departments before submitting to CEO.
• Serve as the bridge across departments, managing and monitoring high-level projects.
• Represent CEO in regular stakeholder meetings to provide oversight of critical organizational processes and projects.
• Provide direct oversight and management of important and/or time intensive projects (as designated by the CEO).
• Facilitate collaboration across C-Suite to assess key performance indicators, ensure maximization of resources, and evaluate team performance data captured to review and consider advance comprehensive business initiatives and guide informed business decisions.
• Represent the CEO at internal and external meetings where CEO is not available to attend.
• At all times, represent the CEO and the CEO Office Team with professionalism, effectiveness, and kindness.
• Devise and employ an effective system to ensure that relevant information is disseminated to stakeholders in a timely manner.
• Meet with department heads regularly, attend C-Suite meetings, and coordinate C-Suite level roundtable discussions on strategy, updating CEO on a “need to know” basis.
• Utilizes advanced problem-solving skills in the personal and professional life of the CEO, while updating CEO on a “need to know” basis.
• Work closely with C-Suite to keep them well informed of upcoming commitments and responsibilities.
• Proactively meet with the leadership team of all departments to identify problems and increase company efficiencies.
• Establish and monitor workflow for CEO Office Team to maintain optimal efficiency.
• Hold all team members working under the CEO accountable to the expectations of performance set by the CEO.
• Identify and manage external partnerships on behalf of the CEO and the organization.
• Work closely with the CEO on directives given and deliverables due, keeping CEO abreast of impending deadlines and missed deadlines.
• Identifies and manages philanthropic initiatives, contributions, and relationships on behalf of the CEO, personally and professionally.
• Identify and manage membership in external organizations on behalf of CEO.
• Perform intensive project management on the CEO’s professional projects and initiatives.
• Utilizes experience, efficiency, and “reach” by serving communities on a local, state, and national level with board involvements and appointments.
• Build, manage, and maintain relationships with business contacts on behalf of the CEO.
• Use the utmost discretion to protect the privacy of the CEO.

Education/Experience and Other Requirements

• BS/BA in Business Administration or relevant field acceptable; MBA (or equivalent experience) highly preferred with 10+ years of experience supporting C-Suite.
• Successful work experience as an Executive Assistant to a full C-Suite: 7 years.
• Successful work experience as a Chief of Staff: 3+ years.
• Microsoft Office: 7 years.
• A fundamental understanding of data analytics and critical thinking ability to extrapolate trends from data and infer appropriate operational interventions.
• Willingness to sign a confidentiality agreement.
• Early mornings, evenings, and weekend work are regularly required.
• Legally allowed to work in the United States.
• Must maintain clean background/drug screenings and driving record.

Expertise Needed

• Exceptional organizational, planning, and time management skills.
• Extraordinary communication and interpersonal skills.
• Excellent written, verbal, and presentation skills.
• Aptitude for critical thinking, problem-solving, and decision-making.
• Strength of character, ethics, commitment, and reliability.
• High-level project and process management.
• Ability to be the keeper of company culture.
• Must have a sense of urgency with all tasks/projects with minimal turnaround time.
• High proficiency with PC/mobile device technology, particularly with Zoom and online-meeting platforms.
• Strong working knowledge of best business practices.
• High-energy with a can-do attitude.
• Diplomacy and discretion.
• Flexibility and agility in managing competing priorities and scheduling.
• Versatile abilities and extreme dedication to efficient productivity.
• A poised, professional, and polished style in all encounters.
• Must be able to work independently to meet deadlines, be a self-starter, and work extended hours as needed.

Special C-Suite Benefits

• 15 days of PTO (increases with tenure by company policy) per year.
• 100% paid family health insurance premium.
• 100% paid family dental/vision insurance premium.
• Concierge medical doctor for employee.
• 100% premium paid for long-term disability.
• SERP (Supplemental Executive Retirement Plan) for employee with company contributions of 15% of base salary.
• 401(k) program with generous employer match up to 6%.
• Annual C-Suite bonus program.

ICBD Holdings Culture

ICBD Holdings is a supercharged environment committed to positively impacting its team members through collaborative support behind our philosophy: “Empowering Your Ambition.” Our team members provide a highly supportive, high-performance work environment.

If you're ready to take on a challenging and rewarding role that will make a real impact on the success of our organization, we want to hear from you! Apply today and become a part of our dynamic team!

Recruiter ID: #LI-TF1

ICBD participates in the U.S. Department of Homeland Security E-Verify program.