Become a Home-Based Travel Advisor and create unforgettable travel experiences from the comfort of your home. This fully remote role offers a flexible schedule to fit your lifestyle. You’ll be responsible for crafting travel itineraries, managing bookings, and providing top-notch customer service. Full training is provided to help you succeed. Enjoy attractive travel perks and explore amazing destinations at discounted rates. Basic admin qualifications include excellent organizational and communication skills, proficiency with office applications, and experience with travel booking systems. There’s potential for business partnership and commission earnings as well. Apply today to start your journey!
The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.
Responsibilities:
- Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues.
- Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs.
- Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.
- Track interactions in CRM - Record customers interactions in internal system for cross-functional awareness and relationship development.
Requirements:
- Excellent written and verbal communication skills
- Ability to address complaints and issues with effective solutions and a positive attitude
- Passion for delighting customers with above and beyond service
- Excellent time-management and prioritization skills