As a Principal Product Manager for eCommerce Solutions at Epicor, you will lead the product strategy and execution for our flagship B2B eCommerce solution, Epicor Commerce. You will be a product evangelist, independent thinker, and proactive leader with excellent communication and presentation skills. This influential role involves liaising with cross-functional leaders to deliver a product that prioritizes customer experience, performance, and security. We are seeking applicants with a passion for innovation, strong leadership abilities, and a deep understanding of eCommerce solutions.
What you will be doing:- Help Epicor customers create an outstanding customer experience for their own B2B and B2C customer base.
- Build product roadmap and partner with product development to deliver quality and timely releases.
- Define business strategy, and support go-to-market plans, product launches, and pricing.
- Manage executive communication and ensure visibility for your business and customers.
- Present in industry webinars and events, drive customer engagement initiatives, and represent the voices of customers internally.
- Drive revenue growth and market expansion while using product metrics to track success.
- Analyze potential partner relationships for specific products and manage current partner relationships.
- Overall 8+ years of experience, with 5+ years in product management.
- 3+ years of SaaS eCommerce experience is mandatory.
- Bachelor's degree (or equivalent experience).
- Passion for and ability to understand customer needs and deliver great solutions.
- A track record for building software that is easy to use with exceptional user experience.
- Data and detail-oriented with a growth mindset to inform decision-making and deliver on results
- Proven ability to communicate and collaborate across the organization - from developers, designers, marketing, sales, senior, and executive leadership.
- Ability to create a winning roadmap to achieve business goals while making difficult trade-off decisions.
- Skilled negotiator who can motivate, persuade, and build consensus.
- Stay updated on market and technology trends to drive innovation.
- Customer empathy; process-driven, presentation skills.
- Prior experience with Adobe Magento is strongly preferred.
- Additional knowledge in PIM and digital marketing would be a plus, but not necessary.
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About Epicor
At Epicor, we're truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.
We're Proactive, Proud, Partners.
Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses-the hardworking companies who make, move, and sell the things the world needs.
Competitive Pay & Benefits
Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.
Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.
Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
Global Mobility: Comprehensive support for international relocations and permanent residency processes.
Equal Opportunities and Accommodations Statement
Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you-that's who we're interested in. If you have interest in this or any role- but your experience doesn't match every qualification of the job description, that's okay- consider applying regardless.
We are an equal-opportunity employer.
Recruiter:
Matthew Brady