Company:
Speedeeoil
Location: Charlotte
Closing Date: 26/10/2024
Salary: £125 - £150 Per Annum
Hours: Full Time
Type: Permanent
Job Requirements / Description
Benefits:
- Company parties
- Competitive salary
- Employee discounts
- Health insurance
- Paid time off
Looking for people who want to make an impact and difference in a company.
District Manager
A Plus Automotive started in 2019. Our vision was to grow a profitable business by creating a positive employee experience, so that each employee is passionate about delivering a customer experience that exceeds customers' expectations.
Responsibilities
- Ensure all locations open on time, remain open until scheduled to close, and are staffed appropriately.
- Collect and review KPIs on an ongoing daily basis to confirm we are pacing to hit goals or make necessary changes.
- Send a brief daily recap email at the conclusion of the day to communicate ongoing challenges, opportunities, and wins.
- Submit the agenda for the following week no later than Saturday at 7 PM to the RM.
- Be the cheerleader for your team, maintaining a high level of positivity and motivation.
- Hold your team accountable through performance management.
- Handle claims, warranties, and customer complaints exceeding $100.
- Process Personal Action Forms for employee changes.
- Grow the business by increasing customer count and maintaining fleet accounts.
- Conduct interviews and recruit for your market.
- Manage social media customer feedback and reviews.
- Verify payroll accuracy every Thursday.
- Approve orders while staying within budget.
- Respond to all emails with detail, professionalism, and positivity.
- Ensure cross-training and manage turnover professionally.
- Support company incentives and initiatives to motivate your team.
- Complete all admin tasks by Monday at 8 AM.
Expectations
- Work 5 days, 50 hours in stores while being engaged and available when needed.
- Build a team that enjoys and takes pride in their work.
- Increase sales, control costs, and ensure profitability.
- Teach, train, coach, and motivate your teams.
- Provide direction and delegate tasks effectively.
- Manage performance.
- Ensure a great customer and employee experience.
Strengths Needed
- Leadership and conflict resolution skills.
- Self-motivated with little to no supervision.
- Accountability for all responsibilities.
- Strong communication and computer skills.
Primary Focus
- Ensure great experiences for employees and customers.
- Recruit and staff for growth while controlling costs.
- Teach and enforce adherence to processes to prevent issues.
- Deliver on KPIs including sales, customer count, payroll cost, and profitability.
- Prioritize employee and customer safety.
Secondary Focus
- Facility and equipment repairs and maintenance.
- Curb appeal.
- Recruiting.
- Fleet account management.
- Online training completion.
Positive Impacts of Job Performance
- For Company:
- Profitability and growth.
- Reduced turnover and increased tenure.
- Increased customer counts.
- For Teammates:
- Promotion opportunities.
- Performance-based pay increases.
- Bonuses.
- Job security.
- For Customers:
- Consistent service exceeding expectations.
- Trust in the company.
Negative Impacts of Poor Performance
- For Company:
- Lost business and decreased customer counts.
- Employee turnover and poor morale.
- For Teammates:
- Fewer growth opportunities.
- Less enjoyable work environment.
- For Customers:
- Decreased trust in service delivery.
- Extended service times.
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Speedeeoil