POSITION SUMMARY
This Director, Sales position manages the entire process of sales per specific geo assigned. This position requires an extensive background, experience, and proven track record of success in sales across multiple product offerings, including import and export, air and ocean, logistics, customs brokerage, drayage, surface transportation, and insurance. This Director position is responsible for direct sales, building the team (recruitment, training, coaching), managing division’s revenue goals, and liaising between the sales division with Operations, KAM, and Marketing.
ESSENTIAL JOB DUTIES
- Manage to achieve the company financial goals.
- Direct sales through prospecting, hunting, and closing via value proposition.
- Act as an ambassador of the company core culture.
- Recruit necessary Business Development team members, onboard them, educate them, and coach them throughout the process.
- Manage a team of Business Development, ensuring that each member is contributing to division goals through monitoring the sales pipeline progress, joint sales calls, support closing, and providing support from the company standpoint to equip our salespeople with necessary tools.
- Oversee the onboarding of new clients, monitor the progress of account handover, and ensure that every client is fully and seamlessly transitioned to KAM.
- Manage internal issues among departments through communication, brainstorming, and collaboration with others.
- Monitor communication to and from our clients, ensuring that it meets company expectations.
- Articulate internal issues, study, and present solutions to the team for further improvement of our overall company.
- Investigate market intelligence through multiple channels, such as competitors, market trends, pricing, and vendors, maintaining close communication with the Marketing department.
- Develop creative plans and initiatives to align our operations with the needs of our existing and prospective clients.
QUALIFICATIONS/CONDITIONS
EDUCATIONAL
- Bachelor’s degree (Business, Logistics and Supply Chain, or a related field), or equivalent combination of education and work experience will be considered in lieu of educational requirements.
- Completion of any industry-related course is an asset.
KNOWLEDGE, SKILLS AND ABILITIES
- Extensive freight forwarding background, with a proven track record in sales, minimum 10 years.
WORK EXPERIENCE
- Microsoft Office: 5 years (Required)
CERTIFICATE/LICENSE
- N/A
WORK ENVIRONMENT
- Remote
TOOLS/EQUIPMENT
- General office equipment such as phones, copier, computer, printer, and scanner.
- Software includes the use of Windows operating system and MS Office.
SUPERVISORY
- No
TRAVEL REQUIREMENTS
- LOCAL: Yes
- DOMESTIC/INTERNATIONAL: Yes (as needed)
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully carry out the essential job functions of this position.
- Frequently required to stand and walk.
- Regularly required to sit for extended periods.
- Extensively uses arms to reach, hands and fingers for computer and phone use.
- Speaking clearly and listening for heavy phone contact.
- Requires close-up and computer screen distance vision ability.
- May require occasional overnight travel.
VISION
- Ability to see objects clearly.
HEARING
- Ability to listen and understand through spoken words.
SPEECH
- Ability to speak clearly so others can understand.
LANGUAGE
- English & Japanese – Reading, Writing, Speaking.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this position, the employee is required to frequently sit and occasionally must stand, walk, use hands and fingers and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds.
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