Senior Bulletin Program Analyst

Senior Bulletin Program Analyst

Date: Sep 25, 2024

Company: PACCAR

Company Information:

PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of high-quality light-, medium-, and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR also designs and manufactures advanced diesel engines, provides financial services and information technology, and distributes truck parts related to its principal business.

Kenworth Truck Company is currently seeking a Senior Bulletin Planner, a key Aftersales role directly impacting Kenworth dealers and PACCAR customers in a dynamic, fast-paced environment. In this role, you will deliver data and analysis for Kenworth’s technical bulletins and partner with Peterbilt and other stakeholders (including Safety & Compliance, Powertrain, Emissions, etc).

The Senior Bulletin Planner will be responsible for data delivery and analysis across functions and divisions to support publishing high quality and timely technical bulletins. This includes safety and emissions recalls, and other information intended for Kenworth dealer service staff and customers. The role will also work closely with technical bulletin authors on data and will develop dashboards to support status reporting for stakeholders across numerous divisions.

Key Responsibilities:

1. Work with stakeholders to determine field action costs.
2. Present recommendations that maximize customer uptime at the lowest possible cost to PACCAR.
3. Define and support vehicle field action populations and customer information utilizing internal systems, including tools such as SQL, Tableau, Microsoft Excel and Access.
4. Develop and maintain dashboards and status reporting.
5. Advise internal stakeholders on safety recalls.
6. Other duties as assigned.

Basic Qualifications:

1. Bachelor's Degree in engineering, business, data analytics or a related subject.
2. 5+ Years of experience.
3. Experience supporting program strategy, end to end delivery, and communicating results to leadership and stakeholders.
4. Sound business judgment, proven ability to influence and advise others.
5. Strong analytical thinking skills are critical to success in this position.
6. Experience working autonomously and leveraging resources to deliver timely and cost-effective results.
7. Knowledge and experience in SQL, Tableau, Smartsheet, and Microsoft Office Suite.
8. Experience using technology and big data to drive results.

Preferred Qualifications:

1. Master’s Degree in business, analytics or related subject.
2. Project Management Professional and/or Six Sigma Belt certifications.
3. Knowledge of vehicle systems/functions.
4. Experience with the logistics, transportation, trucking, or automotive industries.

Why work for PACCAR/Kenworth?

1. Global Fortune 500 Company with a wide array of growth and development opportunities.
2. Work alongside experienced goal-oriented colleagues recognized as experts in their fields.
3. Support and/or design the commercial vehicles of the future with a focus on emerging technologies such as electric and autonomous trucks.

As a U.S. PACCAR employee, you have a full range of benefit options including:

1. 401k with up to a 5% company match.
2. Fully funded pension plan that provides monthly benefits after retirement.
3. Comprehensive paid time off – minimum of 10 paid vacation days (additional days are provided with additional seniority/years of service), 12 paid holidays, and sick time.
4. Tuition reimbursement for continued education.
5. Medical, dental, and vision plans for you and your family.
6. Flexible spending accounts (FSA) and health savings account (HSA).
7. Paid short-and long-term disability programs.
8. Life and accidental death and dismemberment insurance.

PACCAR promotes equal employment opportunities by implementing policies and practices that ensure employees and applicants are not discriminated against because of their race, color, religious creed, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, mental or physical disability, medical condition, genetic information, military or veteran status or other legally protected status. This applies to recruitment, selection, placement, promotion, termination, rates of pay, and other conditions of employment.