Company:
Peak Landscape, Inc.
Location: Portland
Closing Date: 20/10/2024
Salary: £100 - £125 Per Annum
Hours: Full Time
Type: Permanent
Job Requirements / Description
Peak Landscape's goal is to create long-term, trusting relationships with our customers. We are seeking a relationship-driven Account Manager to oversee a portfolio of assigned customers, develop new business from existing clients, and actively seek new sales opportunities.
Responsibilities
- Serve as client point-of-contact for day-to-day site issues, and expeditiously and proactively identify, address, and resolve client needs.
- Conduct walk-throughs with client and other company representatives as appropriate.
- Work closely with Field Supervisor(s) and production staff to ensure all services are performed according to contract specifications, on budget, according to schedule, and with a high standard of quality.
- Effectively communicate with production teams the tasks necessary to provide a consistent, high-quality product for clients.
- Effectively assess labor needs and execute labor plan by hiring or terminating employees as needed.
- Demonstrate strong leadership skills; develop morale and recognize employee achievements; foster opportunities for professional development of employees.
- Review and approve time input for accurate and timely submission to payroll.
- Analyze and understand cost reports and budget variances related to contract projects.
- Routinely monitor sites for quality, assess opportunities for potential maintenance, irrigation, and enhancement upgrades and repairs.
- Collaborate with Service & Operations Support to propose, track, and resolve minor extra work projects to current clients.
- Work closely with Project Manager on A/B client communication and expectations, including site information and capital or large-scale projects.
- Meet or exceed annual sales goals.
- Add and update client and project information in CRM software.
- Ensure safety on every site by conducting and enforcing safety training and meetings, as well as consistently monitor job sites for potential safety hazards.
- Responsible for creating contemporaneous, prompt, and thorough documentation of all coaching, conversations, counseling, and performance management discussions with employees.
- Constantly promote and encourage adherence to company policies and best practices.
Skills
- Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organization, including executive and C-level.
- Solid experience with CRM software.
- Experience delivering client-focused solutions to customer needs.
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
- Excellent listening, negotiation, and presentation abilities.
- Strong verbal and written communication skills.
- Bachelor’s degree in Business Administration, Landscape Architecture, or Horticulture preferred.
- At least 5 years related work experience.
- Strong technological abilities.
Job Type: Full-time
Pay: $70,000.00 - $110,000.00 per year
Benefits:
- Dental insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Ability to Relocate:
- Portland, OR: Relocate before starting work (Required)
Work Location: Multiple locations
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Peak Landscape, Inc.