- The Infrastructure Architect is responsible for researching, planning and installing Enterprise Solutions that could comprised of networking or software technologies and supporting life safety systems that directly impact the public.
- Assesses existing network, software, and current solutions and makes recommendations based on product specifications and best cybersecurity practices.
- Configures equipment and software to meet business needs, trains others on the solution, and documents the solution for ongoing support.
- Functions as part of a team on larger projects, or individually provides the services on support visits or smaller projects.
- Provides technical support and assists with the design of Infrastructure solutions.
- Requires experience in the technical services and support field as well as experience in systems and network administration (DHCP, DNS, routers, firewall, etc.)
- Responds to Tier 1 and 2 network and software support requests.
- Communicates effectively with teammates and customers of varying levels of technical expertise.
- Responds to all break/fix requests associated with network resources.
- Designs extensions of and connections to the campus network.
- Assists with configuration and deployment of new/replacement network hardware and communications infrastructure.
- Maintains up-to-date project and architecture documentation.
- Maintains up-to-date inventory and maintenance records.
- Monitors network resources for faults and traffic anomalies.
- Resolves connection issues between users and resources.
- Maintains detailed change history of network changes.
- Supports ITS Field Maintenance with communications' implementation and troubleshooting.
- Supports team efforts to improve cybersecurity controls and defenses.
- Supports team efforts for threat hunting and mitigation.
- Manages time and resource constraints.
Fill the skill matrix below:
Skill
Amount
Candidate's No. of years of experience
General Information Technology
Required
10
Cisco Routing and Switching
Required
5
VLAN Management
Required
5
Network Design
Required
2
Required
5
Routing Protocols
Required
4
Required
2
VPN & Remote Access Technologies
Required
2
Network Security
Highly desired
2
DNS/DHCP
Nice to have
2
Network Monitoring
Nice to have
2
Network Cable Management
Nice to have
2
Firepowe
Nice to have
2
Solutions Design build
Nice to have
2
Integration Troubleshooting
Nice to have
2
Cybersecurity
Highly desired
2
Software Integrations
Nice to have
2
- Apply Now
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