Customer Service Representative - Auto

We are a professional staffing firm, working with organizations across the country to place exceptional candidates. Currently, we have a Customer Service Representative - Auto opportunity with a Bank's auto finance portfolio that offers a dynamic work environment with opportunities for professional growth, where employees are empowered to make a meaningful impact within their communities. With competitive benefits, a commitment to diversity, and a strong focus on work-life balance, it's a great place to build a rewarding career. Customer Service Representative - Auto responsible for the specific duties listed below.
Your specific duties will include:

• Handle inbound customer service calls in a professional manner.
• Learn CS processes and procedures, and assist Mechanics Bank Auto Finance customers with all requests and questions.
• Process customer payments.
• Answer website questions.
• Accurately update account information.
• Review, monitor, and follow up on any assigned accounts as appropriate.
• Follow and maintain policies and procedures in all aspects of the position.
• 40 hours/week, ongoing temporary assignment.

Specific qualifications for the position include :

• A high school diploma or general education degree (GED) is required. College degree preferred.
• Customer service, financial, and automotive background preferred.
• Proficient in Microsoft Office Suite and Internet Explorer.
• Bilingual English - Spanish is required.

Pay Rate Range : $20.00 - $22.00 per hour
Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Employees have access to healthcare benefits including medical, dental, and vision as well as a 401(k) plan.
Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct hire, temp-to-hire, or temporary position, Workway can help you to put your best foot forward. Contact us today!
Workway, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances. For our complete EEO & Pay Transparency statement, please visit To receive state and federal compliance posters, e-mail or call 972.514.1515.