Store Manager

Store # - Mall Name: 5639 - Queen Kaahumanu Center

Responsibilities

• Produce sales gains by providing customer service.
• Meet or exceed company objectives in all measurable areas of the business.
• Provide consistent assessment of each associate’s sales performance and work within the store to give feedback on areas of strength and opportunity while keeping in line with company objectives.
• Adhere to current visual guidelines including proper merchandising, signage, and store cleanliness.
• Maintain strong product knowledge for use in selling, merchandising, and giving feedback as requested.
• Ensure that all associates maintain a professional appearance consistent with company dress code policy.

Principle Duties and Responsibilities

• Control expenses by protecting company assets within guidelines of LIDS Retail policies.
• Prepare store schedules and provide for proper store coverage at all times, within the guidelines for wage control set by the company.
• Follow all policies to accurately manage store inventory including receiving, transferring, completing price changes, and conducting product counts.
• Perform proper documentation and record keeping per LIDS Retail policies, complying with all state and federal laws.
• Open and close the store as required following the procedures per the Operations P&P Manual.

Additional Responsibilities

• Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow-up.
• Recruit, develop, and train store personnel to achieve operations objectives as well as adhere to operational policies and guidelines.
• Administer the progressive steps of discipline to include verbal and written warnings. Carry out employment terminations following approval from the District Sales Manager and Human Resources.
• Encourage direct compliance of all store associates with established company policies, procedures, and guidelines including, but not limited to, safekeeping of company inventory, funds, and property.
• Perform work of subordinates, as needed.
• Communicate with employees at all levels of the company.
• Other duties as assigned.

Job Required Knowledge & Skills

• A two-year post-secondary education and one-year related experience; or equivalent combination of education and experience.
• Established ability to produce sales results while minimizing loss.
• Proven supervisory skills, with capacity to deliver training material and assess retention.
• Strong interpersonal skills and the ability to communicate verbally in a clear and professional manner.
• Ability to operate a computer and maneuver relative software programs.
• Ability to lift up to 50 pounds.
• Ability to climb a ladder and work with hands overhead.
• Standing required for up to 100% of the work time.
• Ability and willingness to travel overnight for training and/or business meetings.