Housing Locator (Homeless Services)

POSITION: Housing Locator
DIVISION: Systems & Regional Coordination
WHY JOIN US
You believe that every person deserves a place to call home. You see that homelessness is a systemic issue and want to be a part of the solution. You are ready to utilize your talent, experience, and creativity towards purpose-driven work. You want to work alongside industry leaders to learn, implement, and pioneer best practices.
LA Family Housing is a leading non-profit agency in Homeless Services and Real Estate Development. With nearly 40 years of experience and 11,000+ people's lives changed each year, we know what it takes to end homelessness. We take tremendous pride in the emergence of our staff as national leaders in innovation, best practices, and policy within housing production and homeless services. Join the fight to end homelessness and make a difference in people's lives at LA Family Housing!
THE POSITION
As a Housing Locator, you will be at the forefront of finding and securing housing opportunities for program participants. You'll use your excellent relationship-building skills to connect with community housing partners, including property owners, managers, and companies, to generate leads and identify potential housing options.
In this exciting role, you'll create and maintain an extensive database of housing leads that will be used by housing case managers and participants to find suitable housing. You'll be out in the field most of the time, working both independently and collaboratively with a dynamic team to implement a strategic plan that brings new and innovative housing solutions to the table.
WHAT YOU'LL DO

• Develops relationships with property managers and owners to secure housing leads via cold calling, sales prospecting, and AAGLA contacts
• Maintains a database of affordable housing resources and obtains at least 25 units each month, with 80% being in SPA 2
• Collects and documents landlord information needed to meet contractual requirements and conducts unit inspections
• Tracks housing trends and progress using Salesforce, shares housing listings, and uploads data for reporting purposes
• Strategizes and identifies new housing opportunities beyond traditional one-bedroom apartments
• Educates landlords on the Housing First model and RRH program, advocates for fair market rents, and conducts outreach to community organizations
• Follows up with property owners to maintain partnerships and attends agency and community meetings as directed
• Drive personal vehicles in and around Los Angeles County and drive agency vehicles periodically to transport clients
• Ability to work a flexible work schedule, including evenings and weekends as needed
• Additional tasks, projects, and responsibilities as assigned by supervisor

WHAT YOU'RE SKILLED AT

• Strong sales experience
• In-depth knowledge of the housing market, including trends and rates
• Understanding of the real estate investment industry
• Familiarity with LA neighborhoods
• Knowledge of tenant/landlord laws and regulations
• Effective problem-solving skills
• Strong advocacy skills
• Excellent written and verbal communication skills
• Ability to work independently or as part of a team
• Fluency in Spanish preferred

OTHER:

• Maintain and execute confidential information according to HIPAA standards
• Obtain and maintain CPR/First Aid Certification
• Ability to pass post-offer Tuberculosis (TB) clearances
• Travel is a regular duty for this position and is required 60% of the time
• Use of a personal vehicle to travel between worksites and other locations is required
• Must have and maintain a valid California Driver's License and auto insurance in good standing
• Ability to work a 9/80 work schedule

WHAT YOU'VE ACCOMPLISHED

• At least one (1) year work history and relevant transferrable skills

WHAT WE OFFER
Health, Dental, Vision, Life Insurance, 403B Retirement Plan, 529 Education Savings Plan, Long Term Disability, Employee Assistance Program, Flexible Spending Accounts (FSA), Legal Access Plan, Employee Appreciation Program, Company Sponsored Employee Events, Staff Development, 9/80 Alternative Work Schedule, Paid Sick, Vacation and 13 Observed Holidays, Public Service Loan Forgiveness Program Eligibility and more!
PHYSICAL DEMANDS, ENVIRONMENTAL CONDITIONS, EQUIPMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Potential physical demands include but are not limited to: walking, climbing stairs, handling, finger/grasp/feel objects and equipment, reaching, communicating, being mobile, repetitive motions, visual activity, driving, and entering buildings. Comfortable working in a pet-friendly environment. If an accommodation is needed, please inform the Human Resources Department.
EQUAL EMPLOYMENT OPPORTUNITY
LAFH is committed and proud to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.
FAIR CHANCE ACT
LA Family Housing will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if LA Family Housing is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the California Department of Fair Employment and Housing's Fair Chance Act webpage.