About FURTHER
FURTHER is the leading AI-powered customer acquisition platform for senior care and healthcare organizations. Our digital experience platform and sales automation solutions make it easier for consumers to buy and easier for sales teams to sell, increasing conversion rates and driving incremental revenue for our clients. FURTHER is the only data platform in the industry that connects first-party marketing and sales data, making it easier for client marketing teams to be data-driven. FURTHER works with over 4,500 care communities and delivered $1.5B of revenue to our customers in 2023.
The Role
Further is looking for a Product Manager to lead day-to-day product management for Further. In this role you will work directly with the Founders, CTO and customers to prioritize what we build as a company. We have a large and extremely productive engineering team and we are looking for someone to help us maximize our product impact for our customers.
Who You Are
5+ years of experience in product management
Experience working in Vertical SaaS, and balancing immediate needs of customer against long-term roadmaps
Excellent written communication skills
Enjoy talking with customers to understand their needs
Experience in software development or related domains
Proven ability to solve complex problems and translate technical requirements into business solutions
Familiarity with tools such as Salesforce, Snowflake, and Postman
Able to thrive with significant autonomy and responsibility
Computer Science background or equivalent experience
Nice To Haves
Customer acquisition background
Eye for good design
Experience working with teams in different time zones (Engineering is in Europe)
Experience doing consumer applications
What You’ll Own
As a Product Manager at Further, your day will be split into three primary functions:
Talking to customers to understand their problems
Talking to engineers, team leads, and designers to convert customer problems into optimal solutions
Organizing and prioritizing work to maximize product output and impact
In this role, you will be responsible for the entire product development lifecycle, including:
Talking to customers with curiosity and user empathy
Coming up with solutions to solve customer issues by collaborating with technical and design teams
Gathering technical requirements from solutions architects
Collecting feedback on solutions from all stakeholders
Maintaining a backlog, creating tickets, and backlog management
Sprint planning
Release planning
Product success management
Long-term roadmap planning
Using rough estimations, about 30-40% of your day will be spent talking to customers on calls, with the rest of your time dedicated to other responsibilities.
In many ways, this is the most important role at the company, as you will be deciding what we build, directly enabling our future growth.
Compensation Band
The starting salary for this role is between $200,000 to $245,000 USD. The provided salary depends on many factors, such as location, work experience and transferable skills, business needs and impact, and market demands.
Comprehensive benefits package, including health insurance, retirement plans, and more.
Opportunities for professional development and career advancement.
Equal Opportunity Employer
We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you’re excited about a role but your past experience doesn’t align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you’re a builder at heart, share our company values, and are enthusiastic about making software toolmaking ubiquitous, we want to hear from you.
FURTHER is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. FURTHER considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. FURTHER is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
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