FLEX (0-19.5 HOURS) SALES ASSOCIATE -NBSD FASHION STORE SHOES DEPT - (Job Number: 240003FD)

Company:  Navy Exchange
Location: San Diego
Closing Date: 19/10/2024
Salary: £125 - £150 Per Annum
Hours: Full Time
Type: Permanent
Job Requirements / Description

Come work for us as a FEDERAL EMPLOYEE , and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active duty military, retirees, reservists and their families.

Job Summary: As a sales associate, you will be the face of our company. You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and be able to articulate our purpose in a manner that is educational, insightful, and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact on the organization.

Duties and Responsibilities:

  1. CUSTOMER SERVICE: Proactively engage and make a connection with customers. Ask questions and listen to customers' needs. Direct customers to merchandise and inform them about upcoming events, promotions, and mobile offers. Provide premier customer service and build positive, inclusive, and respectful relationships.
  2. ORGANIZATION: Maintain store appearance.
  3. SALES: Cross-sell products and know the layout of the store. Make suggestions to customers on the latest trends and current promotions based on customers' individual needs. Upsell products and learn product features while keeping up with the latest trends.
  4. INVENTORY: Be the keeper of merchandise, complete all inventory processes, and ensure merchandise is properly checked in and accurately ticketed.
  5. DEPENDABILITY: Adhere to assigned work schedule and complete work assignments accurately.

Qualifications:

  1. PRODUCT KNOWLEDGE: Basic knowledge of products and merchandise.
  2. EXPERIENCE: Retail experience preferred but not required.
  3. COMMUNICATION SKILLS: Strong interpersonal and communication skills. Ability to read, write, and interpret instructional documents.
  4. MATHEMATICAL SKILLS: Basic math functions such as addition, subtraction, multiplication, and division.
  5. REASONING ABILITY: Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business.

Physical Demands/Work Environment: This position involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours. May involve lifting at least 25 lbs. and up to 50 lbs. in some departments. Work typically performed indoors but may be assigned outdoors depending upon location.

Other Skills: Enthusiastic, friendly, and energetic with a desire to provide outstanding service.

Work Hours: Available to work a variety of hours which may include early mornings, evenings, weekends, and holidays.

This position is covered by the American Federation of Government Employees Local 3723 Union Agreement.

No experience required. High school graduate or equivalent preferred.

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