AVP - DUHS - Quality Network - Patient Safety

AVP - DUHS - Quality Network - Patient Safety

Posted on
Jun 01, 2023

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POSITION DESCRIPTION: To provide leadership, strategic direction, and operational management within Duke Network Services (DNS) including but not limited to oversight in support of quality and patient safety efforts of the Duke Quality Network (DQN). As leader of the DQN, the Assistant Vice President (AVP) oversees externally facing affiliations and partnerships to advise and assist healthcare organizations to develop/enhance patient safety and clinical quality platforms including implementation, monitoring, and continuous improvement. Affiliated partners include but are not limited to Duke LifePoint Healthcare and the Duke LifePoint hospitals and organizations. The AVP is accountable for ensuring the DQN is aligned with and linked to the overall mission, vision, values, strategic plan and policies of Duke Health programs to achieve the following goals: (1) improve the care delivered in affiliated community organizations through DUHS programmatic support, quality oversight and education, (2) establish and operate affiliated quality programs with community hospitals/organizations which generate income for Duke, (3) position Duke as the preferred resource for clinical quality and patient safety program development and (4) enhance the image of and access to all DUHS clinical programs and services.

DUTIES AND RESPONSIBILITIES:

1. Leadership : Develops and fosters effective collaboration among DUHS departments, clinical departments, academic departments and divisions in support of program development for clinical quality and patient safety affiliations and Duke LifePoint engagement. Creates productive physician faculty relationships to assure collaborative problem solving and supports physician leadership's clinical initiatives in clinical quality and patient safety affiliations including but not limited to Duke LifePoint Hospitals. Serves as an executive leader within Network Services representing not only the DQN team, and also the Network Services team. Creates a safe environment for staff and promotes One Connected Team within the DQN, across DNS and through collaborations with peers across the health system. Promotes relationships across DQN, DUHS, and affiliated organizations, including but not limited to Lifepoint and the DLP hospitals, for continuous improvement in the affiliate quality programs and performance improvement at the DLP and affiliate hospital levels. Serves as one of the senior executives in support of the Duke LifePoint partnership.
2. Strategy and Planning : In collaboration with DUHS & DNS executive leaders and the DQN team, and in alignment with Duke Health's overall strategic priorities, leads the development, evaluation and refinement of the DQN strategic plan to guide the determination of growth opportunities and scope of work for the team. Collaborates with executives and colleagues of affiliated hospitals/partners to develop, implement and evaluate quality and patient safety platforms that align with the DUHS philosophy and structure for quality and patient safety.
3. Operations Management : Fully knowledgeable of and resource for the Quality Program and associated affiliates as delineated in all agreements/contracts representing services provided by the DQN including but not limited to, the DLP LLC and DLP Licensing agreements as amended from time to time. Ensures affiliate quality plans and programs adhere to contractual requirements including but not limited to the DLP Quality Program as amended from time to time as set forth in the DLP LLC Agreement.
4. Supervisory and Personnel Management : Directly manages Directors/Senior Directors and other direct reports in support of strategic initiatives and operational support for clinical quality affiliations throughout the United States.
5. Performance Management and Regulatory Compliance : Maintains compliance with all relevant legislative and regulatory rules and requirements established by state and federal agencies as well as those of voluntary accrediting bodies to ensure continued compliance.

Minimum Qualifications

Education: Work requires a Master's degree in a related field; or equivalent experience. Preferred concentration (MHA, MBA, DNP). Experience: Work requires a minimum of 5 years experience (preferred 10-15 years) in responsible hospital operations including at least three years at the administrative leadership level.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.