JOB SUMMARY
Assists department head in managing budget, capital expenditures, preventative maintenance, and energy conservation. Accountable for maintaining the building and grounds with particular attention towards safety, security, and asset protection. Assigns, tracks, and follows up on the status of work assigned to staff and contractors. Helps increase guest and employee satisfaction through effective communications and training.
CANDIDATE PROFILE
Education and Experience
- High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.
- OR 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.
CORE WORK ACTIVITIES
Supporting management of Department Operations and Engineering Budgets
- Assists in effectively planning, scheduling, and evaluating preventative maintenance programs.
- Helps establish priorities for total property maintenance needs.
- Supervises the day-to-day operations of Engineering.
- Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical, and life safety systems.
- Maintains and operates equipment at optimum effectiveness, efficiency, and safety.
- Supervises distribution of repair work orders.
- Assists in maintaining grounds, meeting rooms, ballrooms, public space, restaurants, property vehicles, and recreational facilities as needed.
- Acts as technical liaison for all departments in property.
- Supervises Engineering in the absence of the Director of Engineering.
- Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.
- Selects and makes purchases of new equipment, supplies, and furnishings.
- Inspects and evaluates the physical condition of facilities in order to determine the type of work required.
- Manages parts, supplies, and equipment inventories effectively by minimizing downtime and maximizing cash flow.
- Performs inspections effectively.
- Assists in evaluating and implementing new technologies, equipment, and supplies.
- Assists in establishing and implementing an energy conservation program.
Maintaining Engineering Standards
- Helps ensure necessary permits and licenses for building and physical plant are obtained and kept current.
- Helps ensure regulatory compliance to facility regulations and safety standards.
- Ensures compliance with all Engineering departmental policies, standards, and procedures.
- Ensures all employees have the proper supplies, equipment, and uniforms.
Ensuring Exceptional Customer Service
- Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
- Empowers employees to provide excellent customer service.
Conducting Human Resources Activities
- Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
- Helps train employees in safety procedures.
- Assists in training other department employees in fire protection, safety, and evacuation procedures.
- Provides feedback to employees based on observation of service behaviors.
- Assists in performing operational activities as necessary.
The salary range for this position is $83,000 to $107,000 annually. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International.
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