Senior Business Analyst - Capital One Software

Click the 'Apply' button to learn more about Capital One and the role. Then, you can choose to apply directly with Capital One or use AI to assist your application powered by Offered.

Locations: US Remote, United States of AmericaSenior Business Analyst - Capital One Software (Remote)

Capital One Software is on an exciting journey! We bring technology products built by Capital One to enterprise-scale business customers. Our first product, Capital One Slingshot, has been in general availability since 2022 and has big plans for customer growth this year. We are working on a portfolio of new offerings across multiple domains, each of which will be a challenging and rewarding 0-to-1 journey!

The Strategy & Analytics team solves big problems by providing clear recommendations grounded in unassailable dataso senior leaders can make good decisions about the future of the business. The team provides strategy, horizontal analytics, reporting, and insights in support of the 3 major Software verticals: Go-to-Market, Product, and Tech.

We seek to answer major business questions using data from all internal and third-party sources. We seek to define, monitor, and understand key metrics related to business, product, and process health to keep leaders informed. As the primary analytics function within Capital One Software, we seek to uncover and explain interesting and valuable information and trends to interpret what the data is saying for key decision makers.

This is a problem solving role on a team of problem solvers. You will work as part of a team of business and data analysts that sits centrally in the Operations group supporting all of Capital One Software. You will partner directly with stakeholders in GTM, Product, Tech, and Ops. Software is a new, rapidly evolving business, so your work will drive key decisions important to the business and you’ll get regular exposure to senior leaders.

One of Software’s imperatives for 2024 is to improve our ability to make decisions with data. We work with product data, customer data, process data, and more. Our architecture spans multiple sources, and connecting dots across systems is necessary to derive valuable insights. You should enjoy hands-on-keyboard work digging into sources, writing queries, and distilling your findings for broad use through visualizations and dashboards.

General Responsibilities:

• Analysis: Identify business challenges and opportunities for improvement and solve for them using analysis to make strategic or tactical recommendations
• Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management
• Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business
• Strong communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills
• Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment
• Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus
• Technology: Build well-managed data solutions, tools, and capabilities to enable self-service frameworks for data consumers. Demonstrate ability to explore and quickly grasp new technologies to progress varied initiatives
• Business Intelligence: Partner with the business to provide consultancy and translate the business needs to design and develop tools, techniques, metrics, and dashboards for insights and data visualization. Drive analysis that provides meaningful insights on business strategies
• Execution: Involve problem frame-works, develop hypotheses, test and analysis, solution development, scope operational feasibility, lead implementation efforts and develop a monitoring plan
• Partnership: Work closely with colleagues across Capital One including Go-to-Market (Sales, Customer Success, and RevOps), Product, Technology, Operations (BizTechOps and Process Excellence), and partner teams (Finance, Risk, and others).

Basic Qualifications:

• Bachelor’s Degree
• At least 1 year of experience in analysis

Preferred Qualifications:

• Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering
• 1+ years of experience in Statistical model building
• 1+ years of experience in market research
• 1+ years of experience in SQL querying
• 2+ years of experience in business analysis
• 1+ years of experience in consulting

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Remote (Regardless of Location): $97,200 - $110,900 for Sr. Business Analyst

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).