Sodexo is seeking a Director, Sales Technology who will lead the planning, implementation, and enhancement of our sales technology tools across North America. This role focuses on the selection and optimization of technologies to support Sales, Marketing, and Retention teams across all segments. While this requires a high knowledge and expertise of sales & marketing technology, how we use these tools is the art behind the science. This role must be able to teach a class on how to design and execute sales plays to designing effective email communication that gets results. This person will work with heads of Marketing, Sales, and Retention along with direct users (Sales Execs, Marketing team members, and Retention teams).
This is a remote role.
Technology Strategy & Roadmap
- Creating a strategic plan to leverage technology for improved sales growth and retention, with a focus on higher productivity, conversion, and customer retention. Maximizing the existing technology stack across segments will be a key aspect.
Performance Optimization
- Regularly reviewing and improving technology performance, process efficiency, usage, and adoption, with an emphasis on building a robust sales pipeline and enhancing conversion rates.
Rolling Out New Technology
- Implementing and integrating new tools and systems across all business segments, ensuring compatibility with existing infrastructure and maximizing potential usage. Several new application deployments are planned and the successful implementation of these is a key responsibility.
Leading and Collaborating
- Working closely with segment teams, IT, and global partners to ensure that technology solutions are tailored to meet their needs.
Is this the right opportunity for you? We are looking for candidates that have/are:
- Bachelor’s degree, preferably in business, sales, marketing.
- Experience leading sales development teams, building sales & marketing programs and leveraging technology to manage/scale/grow sales.
- Expert level understanding and power user of best in class modern sales tools like Salesforce, Outreach, Chorus, Pardot, Chat GPT, and other AI-based technologies.
- Five+ years team management experience.
- Experience managing SaaS technology.
- Proficient/Advanced in data analytics and reporting.
- Proficient/Advanced in Microsoft Office Suite, Salesforce, Pardot, Outreach, Chorus, Zoominfo.
- Meticulous attention to detail, with demonstrated ability for accuracy and thoroughness.
- Superior time management, project management, organizational and leadership skills; ability to influence, manage and drive action of the efforts of team members in on-time and accurate execution of deliverables.
- Proactive, decisive, and adept at crisis management.
- Ability to operate effectively in a fast-paced, deadline-driven environment.
- Ability to lead cross-functional teams/efforts, able to influence others and effective in developing team members.
- Strong leadership, analytical, verbal, written communication, presentation, and interpersonal skills.
- Ability to own complex project and process management initiatives.
Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
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